Watermelon Hub

English Call Center Agent – B2C Sales (Agadir)

Marrakech

CDI/CDDSur site0–1 anAnglaisCentre d’appel / BPOCentres d’appel / BPO

L’essentiel du poste

Résumé par Postule AI

Watermelon Hub is hiring English-speaking call center agents for its first B2C campaign in Agadir. This is an entry-level, on-site role focused on outbound customer calls, sales negotiation, and deal closure. The position offers competitive compensation with performance bonuses, comprehensive training, and career growth opportunities. No prior call center experience is required, but energy, confidence, and strong interpersonal skills are essential.

Vos missions

  • Make outbound calls to customers across English-speaking markets and maintain engaging conversations
  • Assess customer needs and recommend appropriate solutions tailored to their requirements
  • Negotiate and close deals using consultative selling techniques rather than scripts
  • Track daily performance metrics and work toward sales targets with coaching support
  • Contribute to a positive team culture and maintain high energy throughout shifts

Profil recherché

  • You are fluent in English and based in Agadir with availability for on-site work
  • You thrive in sales-driven environments and enjoy customer interaction and negotiation
  • You are energetic, confident, and motivated by performance incentives and competition
  • You seek entry-level opportunity with structured training and career advancement potential

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About the Role

Watermelon Hub is launching its first B2C campaign in Agadir with support from our UK partner. We're seeking energetic English speakers to join our growing team and deliver exceptional customer service through outbound calls.

What You'll Do

  • Call individual customers across the English-speaking world and maintain engaging conversations
  • Identify customer needs and recommend tailored solutions rather than using scripted pitches
  • Close deals through effective negotiation and relationship-building
  • Track daily performance metrics with coaching support from your team
  • Bring energy and enthusiasm to a positive, collaborative team environment

What We're Looking For

  • C1 level English proficiency (spoken and written)
  • Based in Agadir and available for on-site work
  • Confidence, energy, and competitive drive
  • Natural ability to connect with customers and build rapport quickly
  • Sales or call center experience is a plus but not required

What We Offer

  • One month comprehensive training (50% theory, 50% live calls)
  • Competitive salary plus performance-based bonuses
  • CNSS and AMO social coverage included
  • Clear advancement path to Team Leader positions
  • Positive team culture with strong support systems

Working Hours

10:00 AM – 7:00 PM

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