IKEA - Al Homaizi Limited

Kitchen Operations Group Leader (IKEA Food) - ZENATA Store

Casablanca-Settat

CDI / Temps pleinSur siteAnglaisOpérationsRetail / Grande distribution

L’essentiel du poste

Résumé par Postule AI

Kitchen Operations Group Leader role at the ZENATA store in Dar Chaffai, Morocco, leading the store's IKEA Food area. The role combines a strong guest focus, commercial responsibility for food sales and range, people leadership and team development, and operational duties such as food safety, HACCP, forecasting, staff planning and waste control. Candidates should show potential to progress toward a Store Department Head role. Full-time, on-site position within IKEA Al-Homaizi Limited.

Vos missions

  • Lead the IKEA Food area with a focus on guest satisfaction, service speed and a great shopping experience.
  • Drive commercial results: sales growth, profitability, range availability and the food offer, within store and country business plans.
  • Develop and coach the team: recruit with IKEA values, secure training, build successors and support co-workers' growth.
  • Ensure food safety and quality: IKEA Quality and Food Safety requirements, the IKEA HACCP plan, and reporting of food incidents through CASY.
  • Manage operations: sales forecasting, ordering, stock control, staff planning, waste reduction and a clean, organised serving area.
  • Contribute to store KPIs, reporting and cost control, and work cross-functionally within the IKEA Food management team.

Profil recherché

  • You want to lead a store food area with a strong focus on guests, commercial results and team development
  • You are a passionate leader who can bring business and people together
  • You are a tactical thinker comfortable with KPIs, cost control and operational planning
  • You aspire to grow toward a Store Department Head or similar role

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

Kitchen Operations Group Leader - ZENATA Store

The IKEA vision is to create a better everyday life for the many people, by offering a wide range of well-designed, functional home furnishing products at affordable prices. IKEA Al-Homaizi Limited operates in Kuwait, Jordan and Morocco.

About the role

As Kitchen Operations Group Leader, you lead the IKEA Food area of the ZENATA store in Dar Chaffai, Casablanca-Settat. You focus on guests, commercial results, team development and efficient store operations, and you work cross-functionally with colleagues in the store and in other IKEA stores in the country.

Main responsibilities

Customers
  • Keep guests in focus, meet and serve them with empathy and care, and give them a great shopping experience at all times.
  • Gather daily guest feedback, act on it, and empower the team to take immediate action to meet guest needs.
Commercial
  • Contribute to the IKEA Food action plan and deliver annual area goals based on the store and country business plans.
  • Secure food quality, range availability and an appealing food offer, and grow sales and profitability within area goals.
People
  • Lead by example, recruit in co-operation with HR based on IKEA values, and secure training for co-workers.
  • Coach co-workers on the job and develop successors to meet the store's succession needs.
Steering the business
  • Drive store KPIs, reporting, cost efficiency and the implementation of ASR rules and guidelines.
Operations
  • Ensure IKEA Quality and Food Safety requirements, the IKEA HACCP plan, and food incident reporting through CASY.
  • Manage forecasting, ordering, stock control, staff planning, production levels, service speed and waste reduction.

Qualifications

  • Potential to grow into a Store Department Head role, such as IKEA Food Manager, In-store Logistics Manager or Store Business Navigation and Operations Manager, or into Commercial Restaurant Manager.
  • Passionate leader inspired by IKEA core leadership capabilities, who continuously develops as a leader.
  • Decision-making and problem-solving abilities, with the drive to make things happen.
  • Tactical thinker who understands KPIs and how to affect their results through departmental actions.
  • Ability to organise, plan and prioritise, take responsibility and delegate when necessary.
  • Communicates well and can influence and co-operate with different functions.

Additional information

Before applying, read the job description carefully and prepare a well-crafted, personalised CV (English version).

Mise en forme par Postule ·

Signaler un problème