Position Summary
Provide exceptional massage and body treatment services to guests at a luxury Ritz-Carlton property. Deliver specialized therapies including massage, body scrubs, wraps, and hydrotherapy while maintaining the highest standards of guest comfort and safety.
Main Responsibilities
- Deliver massage and body treatment services using professional techniques and quality products
- Assess guest needs, screen for contraindications (allergies, medical conditions), and customize treatments accordingly
- Maintain treatment rooms, sterilize equipment, and ensure cleanliness and organization throughout shifts
- Promote and sell spa services and retail products to enhance guest experience
- Welcome guests warmly, monitor their comfort during service, and handle any behavioral issues professionally
- Stay current with massage techniques, maintain licensure, and complete required safety training
Required Qualifications
- Valid State or Regional Massage License
- At least 1 year of related massage therapy experience
- Technical, Trade, or Vocational School Degree (preferred)
Key Competencies
- Strong interpersonal and communication skills with guests and team members
- Physical capability to stand, walk, and perform manual tasks for extended periods
- Attention to detail, time management, and commitment to cleanliness and safety
- Ability to handle sensitive situations professionally and maintain confidentiality
About The Ritz-Carlton
Join a global luxury hospitality leader with over 100 award-winning properties worldwide. The Ritz-Carlton is committed to delivering exceptional guest experiences and empowering team members to be creative, thoughtful, and compassionate. As part of Marriott International, you'll be part of a diverse, inclusive workplace where your unique talents are valued and celebrated.
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