SGS

Operations Coordinator – Inspection & Testing Services

Tanger-Tétouan-Al Hoceïma

CDI / Temps pleinSur site3–5 ansLicence / Bac+3Anglais, FrançaisOpérations

L’essentiel du poste

Résumé par Postule AI

Operations Coordinator role at SGS, a global Testing, Inspection and Certification leader. Manage end-to-end execution of inspection assignments, coordinate resources and stakeholders, ensure compliance with quality and HSE standards. Requires 3–5 years operational experience, bachelor's degree, fluency in English and French, and flexibility for shift/weekend work. Based in Morocco, on-site position with potential field access to sites, vessels and terminals.

Vos missions

  • Coordinate operational activities and serve as key liaison between clients, operational teams, technical functions, service providers and management
  • Receive, review and acknowledge client requests, ensuring scope, requirements, timing and reporting expectations are clearly understood and recorded
  • Translate client and contractual requirements into clear operational instructions and seek clarification where needed
  • Coordinate deployment of qualified personnel, transportation, equipment and resources based on competence and operational requirements
  • Monitor assignment progress, maintain stakeholder communication and escalate service issues promptly
  • Maintain accurate operational records to support invoicing, cost control, audits and client requests

Profil recherché

  • You have 3–5 years of operational coordination or supervisory experience in inspection, testing or logistics
  • You are fluent in both English and French and comfortable with detailed documentation and record-keeping
  • You thrive in fast-paced, time-sensitive environments and can manage multiple stakeholders effectively
  • You are flexible and willing to support shift, after-hours and weekend operations as needed

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

About the Role

As an Operations Coordinator at SGS, you will manage the end-to-end execution of inspection and operational assignments, from client order receipt through completion, reporting and billing readiness. You will serve as a key liaison between clients, operational teams, technical functions, service providers and management, ensuring seamless coordination of resources, compliance with quality standards and adherence to HSE rules.

Main Responsibilities

  • Coordinate operational activities and serve as primary contact between clients, operational teams, technical functions, service providers, commercial teams and management
  • Receive, review and acknowledge client requests, ensuring scope, requirements, timing, location and reporting expectations are clearly understood and recorded
  • Translate client and contractual requirements into clear operational instructions, seeking clarification where information is incomplete or inconsistent
  • Coordinate deployment of qualified personnel, transportation, equipment, PPE and resources based on competence, availability and operational needs
  • Monitor assignment progress and maintain regular stakeholder communication regarding developments, delays, deviations or operational constraints
  • Review operational records, calculations, certificates and documentation for completeness, consistency and accuracy before release or technical review
  • Ensure assignments are completed within agreed turnaround times and escalate potential service issues promptly
  • Maintain accurate, complete and traceable operational records to support invoicing, cost control, audits and client requests
  • Support management of complaints, incidents, nonconformities and operational investigations
  • Monitor service-provider performance and ensure outsourced activities align with supplier, competence, quality and HSE requirements
  • Provide operational support outside standard working hours, including emergency, after-hours and weekend coverage as needed

Required Qualifications

  • Bachelor's degree or technical diploma in logistics, operations, maritime studies, chemistry, petroleum, engineering or related discipline; equivalent relevant industry experience considered
  • 3 to 5 years of relevant experience in inspection, testing, logistics, maritime or terminal operations, petroleum-related activities or time-sensitive service environments
  • Practical understanding of operational workflows, documentation, sampling activities, chain-of-custody principles and basic billing processes
  • Proficiency in Microsoft Office (Outlook, Word, Excel) and ability to work with ERP, LIMS, job-management and reporting systems
  • Professional proficiency in written and spoken English and French
  • High level of accuracy, reliability and professional availability with ability to work independently
  • Valid driving licence and ability to access operational environments including sites, vessels, terminals and laboratories
  • Flexibility to provide shift, after-hours, weekend and public-holiday support

Experience Advantage

Previous coordination or supervisory experience is preferred. Experience in oil, gas, chemicals or minerals sectors is an advantage.

Mise en forme par Postule ·

Signaler un problème