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Technical Support Manager – Oracle Hospitality

Agadir, Souss-Massa

Décryptage du poste par Postule AI

Technical Support Manager – Oracle Hospitality

Location: Agadir, Morocco (On-site)

About This Opportunity

Oracle Hospitality is establishing a new Customer Support Hub in Agadir Bay, Morocco. Join a world-class support center from its inception and work with global teams supporting leading hotels and F&B businesses across EMEA.

Key Responsibilities

  • Lead a team of analysts providing 1st level technical support for Oracle Hospitality products
  • Deliver 24x7 expertise across the Oracle Hospitality product suite
  • Support global customers in the hospitality and food & beverage sectors
  • Oversee team performance and development within the support hub
  • Ensure quality service delivery and customer satisfaction

What You'll Develop

  • Deep expertise in Oracle Hospitality solutions, including OPERA and MICROS platforms
  • Leadership and team management capabilities
  • Access to continuous training and certification opportunities
  • Career growth within Oracle, one of the world's most respected technology companies

Location Benefits

Agadir Bay offers a vibrant coastal lifestyle with strong hospitality industry roots and a dynamic community.

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