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Telemarketing Agent - Customer Survey Specialist


Décryptage du poste par Postule AI

Purpose of the Job

Collect data on customer opinions and satisfaction regarding Orange products, features, and services to help the company determine its market position and competitive standing.

Main Responsibilities

  • Contact customers via calls or emails to survey their opinions about Orange products, features, and services
  • Maintain accurate survey responses and report findings on a daily basis
  • Build a positive image and reputation for Orange by understanding customer needs and concerns, and communicating information clearly and professionally
  • Perform data entry of completed surveys and prepare documentation for the analysis phase
  • Minimize response errors and maximize research output quality

Required Qualifications

Education: Bachelor's degree from a recognized university

Experience: 0-2 years of experience in the same field

Key Skills and Abilities

  • Very good English communication skills, both spoken and written
  • Good knowledge of Orange internal systems
  • Strong computer skills
  • Excellent communication and active listening abilities
  • Flexibility with working hours

Orange values diversity and welcomes candidates of all backgrounds, abilities, and experiences.

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .