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Customer Support & Sales Representative - Bilingual English/French


Décryptage du poste par Postule AI

What You'll Do

  • Create outstanding customer experiences through inbound and outbound communication channels (phone, chat, or email)
  • Offer detailed product and service support, address questions, and ensure a high level of customer satisfaction
  • Work closely with cross-functional teams to develop effective solutions and enhance overall customer experience
  • Uphold TELUS Digital's values by demonstrating professionalism, empathy, and integrity in every interaction

What We're Looking For

  • Bilingual proficiency in English and French (spoken and written) — essential requirement
  • At least 1 year of experience in customer service, technical support, or sales
  • Excellent communication abilities paired with strong problem-solving skills
  • Tech-savvy and comfortable working with digital platforms and multiple systems at once
  • Motivated, professional, and quality-driven with a consistently positive attitude

Why Join TELUS Digital?

  • Competitive pay with performance-based incentives
  • Comprehensive benefits package — including private healthcare coverage (up to 90%), gym access, and more
  • Career growth and advancement opportunities — 70% of new roles are filled internally, offering plenty of room to evolve
  • A vibrant, inclusive, and collaborative workplace where your voice matters

Work Schedule

Rotating hours (44h/week)

Compensation

Net salary + bonuses

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .