Simera

Appointment Setter (Remote)

Casablanca

CDI / Temps pleinTélétravail0–1 anAnglaisCommercial / VenteCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Remote Appointment Setter role with Simera, focused on outbound lead generation and sales support. Responsibilities include contacting prospects via multiple channels, qualifying leads, scheduling appointments, and maintaining CRM records. Requires strong communication skills, experience in sales or customer service, and ability to meet performance targets. Position offers opportunity to work independently in a remote environment while supporting a sales team.

Vos missions

  • Contact potential customers through outbound calls, email, social media, and other communication channels to generate qualified leads
  • Qualify leads by identifying customer needs, requirements, interest, and potential fit for the sales team
  • Schedule qualified appointments, meetings, consultations, or demonstrations and confirm attendance to reduce no-shows
  • Accurately record prospect information, conversations, and follow-up activities in the CRM system
  • Meet daily, weekly, and monthly appointment-setting and activity targets while collaborating with the sales team
  • Handle objections professionally and maintain consistent follow-up with prospects not immediately ready to schedule

Profil recherché

  • You have prior experience in sales, telemarketing, appointment setting, or customer service roles
  • You are comfortable making outbound calls and initiating conversations with prospects
  • You are self-motivated, target-oriented, and thrive in a remote work environment
  • You have strong organizational skills and can manage multiple prospects and calendars simultaneously
  • You are fluent in English and possess excellent communication and interpersonal abilities

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About the Role

We are seeking a proactive and results-driven Appointment Setter to connect with potential customers, qualify leads, and schedule appointments for the sales team. The ideal candidate is an excellent communicator who is comfortable initiating conversations, handling objections, and consistently following up with prospects to generate qualified meetings.

Main Responsibilities

  • Contact potential customers through outbound calls, email, social media, and other communication channels
  • Introduce the company, products, or services to prospective customers in a professional and engaging manner
  • Qualify leads by identifying customer needs, requirements, interest, and potential fit
  • Schedule qualified appointments, meetings, consultations, or demonstrations for the sales team
  • Confirm scheduled appointments and follow up with prospects to reduce no-shows
  • Maintain consistent follow-up with prospects who are not immediately ready to schedule
  • Handle basic questions and objections while maintaining a positive and professional approach
  • Accurately record prospect information, conversations, appointments, and follow-up activities in the CRM
  • Manage calendars and coordinate appointment times between prospects and sales representatives
  • Meet daily, weekly, and monthly appointment-setting and activity targets
  • Collaborate with the sales team to ensure qualified leads are properly transferred and followed up
  • Provide feedback regarding prospect responses, objections, and common customer needs

Required Skills

  • Excellent verbal and written communication skills
  • Strong interpersonal and relationship-building skills
  • Confident and professional phone presence
  • Strong active listening and lead qualification skills
  • Ability to engage prospects and create interest quickly
  • Strong objection-handling and persuasion skills
  • Excellent follow-up and organizational abilities
  • Strong time-management skills
  • Ability to manage multiple prospects and appointments simultaneously
  • Comfortable using CRM systems, calendars, email, phone systems, and other digital tools
  • Persistent and results-oriented approach

Requirements

  • Previous experience in appointment setting, telemarketing, inside sales, outbound sales, lead generation, or customer service
  • Experience making outbound calls and communicating with prospective customers
  • Ability to qualify leads and schedule appointments consistently
  • Ability to work toward daily and monthly performance targets
  • Ability to work independently and as part of a remote sales team
  • Reliable internet connection and a suitable setup for remote work
  • Professional, proactive, and target-oriented attitude
  • English proficiency is required if the position involves communicating with English-speaking prospects

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