About the Role
We are seeking a highly organized, detail-oriented, and reliable Billing Specialist to manage billing activities and ensure invoices, payments, and customer account information are processed accurately and on time. The ideal candidate will have strong numerical skills, attention to detail, and the ability to resolve billing issues while maintaining professional relationships with customers and internal teams.
Main Responsibilities
- Prepare, review, and issue customer invoices accurately and on time
- Verify billing information, pricing, quantities, discounts, taxes, and payment terms
- Process billing adjustments, credits, refunds, and account corrections as required
- Maintain accurate customer billing records and account information
- Monitor outstanding invoices, payment status, and customer account balances
- Investigate and resolve billing discrepancies and invoice-related issues
- Respond to customer inquiries regarding invoices, charges, payments, and account balances
- Coordinate with Accounts Receivable, Finance, Sales, and other teams to resolve billing issues
- Reconcile billing records with accounting systems and customer accounts
- Prepare billing reports, summaries, and aging information for management
- Assist with month-end and year-end billing activities
- Support audits and financial reviews by providing billing documentation
Required Skills
- Strong knowledge of billing, invoicing, and account management processes
- Excellent attention to detail and accuracy
- Strong numerical and analytical skills
- Proficiency with Microsoft Excel or Google Sheets
- Experience using billing, accounting, ERP, or financial management systems
- Strong reconciliation and problem-solving abilities
- Excellent organizational and time-management skills
- Strong customer service and communication skills
Key Requirements
- Previous experience in billing, invoicing, accounts receivable, accounting, or finance
- Experience preparing and processing customer invoices
- Experience managing billing records, account balances, and payment information
- Experience using accounting, billing, ERP, or financial management software
- Strong Excel or spreadsheet skills
- Ability to manage high volumes of billing transactions while maintaining accuracy
- Ability to work independently and effectively in a remote environment
- Reliable internet connection and suitable setup for remote work
- English proficiency required for communication with English-speaking stakeholders
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