STMicroelectronics

Customer Quality Engineer

Bouskoura

CDI / Temps pleinSur site5–10 ansIngénieur / École d'ingénieursFrançais, AnglaisQualité / HSEIndustrie

L’essentiel du poste

Résumé par Postule AI

Customer Quality Engineer position at STMicroelectronics' Bouskoura plant, responsible for managing customer quality issues, driving 8D problem-solving initiatives, and serving as the primary quality liaison with the Kangaroo customer. Requires 5+ years of quality experience, engineering degree, and fluency in French and English. Role focuses on quality eradication programs, corrective action monitoring, and continuous improvement.

Vos missions

  • Drive Customer Complaints and Excursion Quality Eradication Programs to systematically resolve quality issues
  • Serve as primary quality interface with Kangaroo customer and internal divisions while meeting cycle time requirements
  • Develop and maintain best-in-class 8D reports ensuring robust problem-solving methodology dissemination
  • Monitor 8D corrective action effectiveness and propose additional measures for identified gaps
  • Lead quality improvement programs for managed packages and manage internal/external knowledge sharing
  • Manage customer RMA stock disposition and participate in KPI deviation root cause analysis

Profil recherché

  • You have 5+ years of quality management experience in manufacturing or semiconductor environments
  • You are fluent in both French and English and comfortable with customer-facing quality interactions
  • You are passionate about problem-solving and driving continuous quality improvement initiatives
  • You have strong communication skills and can work effectively across multiple departments and with external customers

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

About the Role

As a Customer Quality Engineer at STMicroelectronics, you will serve as the primary quality interface for our Kangaroo customer at the Bouskoura plant. You will drive quality excellence through customer complaint resolution and continuous improvement initiatives.

Main Responsibilities

  • Drive Customer Complaints and Excursion Quality Eradication Programs to resolve quality issues systematically
  • Serve as the main quality interface with the Kangaroo customer and internal divisions (FQS) while meeting requested cycle times
  • Develop and maintain best-in-class 8D reports for customers, ensuring robust problem-solving methodology is applied consistently
  • Monitor the effectiveness of 8D corrective actions and propose additional measures when gaps are identified
  • Lead quality improvement programs for managed packages and coordinate internal and external knowledge sharing initiatives
  • Manage customer RMA stock disposition and participate in KPI deviation root cause analysis and action planning

Required Skills and Experience

  • Engineering degree (Bac+5 or equivalent)
  • Minimum 5 years of experience in quality management
  • Strong customer-oriented mindset with excellent communication and negotiation abilities
  • Proficiency in quality tools such as 8D, 5 Why's, and Fishbone analysis
  • Knowledge of quality management systems and automotive standards
  • Fluent in both French and English (spoken and written)

Why Join STMicroelectronics

STMicroelectronics is a global semiconductor leader with over 50,000 employees across 40 countries. We are recognized as a 2025 Global Top Employer and the first semiconductor company to achieve this distinction. We foster a diverse, inclusive workplace committed to innovation, sustainability, and continuous improvement.

Mise en forme par Postule ·

Signaler un problème