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Black Pen Recruitment

Dynamics 365 Customer Engagement Senior Technical Architect

Rabat

CDI / Temps pleinHybrideLicence / Bac+3AnglaisInformatique / IngénierieInformatique / ITCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Senior Technical Architect role for Microsoft Dynamics 365 Customer Engagement and Power Platform implementations at a Big 4 consulting firm. Requires 12+ years of IT experience with proven expertise in Dynamics CRM/Power Platform solutions, strong technical and functional knowledge, and consultancy background. Based in Malta with hybrid work arrangement, relocation support provided. Involves solution design, implementation oversight, client engagement, team mentorship, and pre-sales support across multiple industry verticals.

Vos missions

  • Lead and document workshops, requirements sessions, and meetings with clients, stakeholders, and consulting teams
  • Design sustainable, scalable solution architectures aligned with Microsoft Dynamics standards and best practices
  • Deliver high-quality implementations ensuring on-time, on-budget project completion and SLA compliance
  • Provide technical design and customization strategies, maximizing out-of-box features and addressing solution gaps
  • Support pre-sales activities including demos and proof-of-concept solutions; mentor team members on technical and professional development
  • Identify and mitigate business, project, and technical risks; communicate progress updates to stakeholders

Profil recherché

  • You have 12+ years of IT experience with proven expertise in Dynamics CRM and Power Platform implementations
  • You are comfortable with hybrid work and willing to relocate to Malta with visa and relocation support
  • You excel at client engagement, solution design, and can mentor junior team members
  • You have consultancy background and experience delivering projects across multiple industry verticals
  • You are proactive about staying current with Microsoft technology stack and industry best practices

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Role Overview

Join a Microsoft Gold Partner as a Dynamics 365 Customer Engagement & Power Platform Senior Technical Architect. You will be a core member of the customer delivery team, involved in business process analysis, solution design, and hands-on configuration and customization of Dynamics CE and Power Platform implementations. Work with both onshore and offshore development teams in a hybrid role based in Sliema, Malta.

Key Details

  • Location: Sliema, Malta (Hybrid)
  • Contract: Full-time, Permanent
  • Working Hours: GMT +1
  • Benefits: Visa and relocation package included, competitive salary with allowances, business travel coverage, certifications support, private and medical insurance

Main Responsibilities

  • Lead workshops, requirements sessions, and meetings with clients, stakeholders, and consulting teams to gather and document business needs
  • Design sustainable, scalable solution architectures that meet client requirements and align with Microsoft Dynamics standards
  • Deliver high-quality implementations ensuring best practices, on-time delivery, and budget compliance
  • Provide technical design and customization strategies, maximizing out-of-box features and addressing identified gaps
  • Support pre-sales activities including demos and proof-of-concept solutions; mentor team members on technical and professional development
  • Identify and mitigate business, project, and technical risks; communicate progress updates proactively to stakeholders

Required Qualifications

  • University degree in computing or business discipline
  • Minimum 12+ years of IT experience including end-to-end Dynamics CRM or Power Platform implementation projects
  • Strong technical and functional knowledge of Microsoft Dynamics CRM and Power Platform technology stack
  • Proven expertise in Power Platform solutions (Power Apps, Power Automate, Power BI, Dataverse)
  • Deep understanding of Customer Engagement modules: Sales, Marketing, Customer Service, Field Services, Project Service
  • Experience with business requirement analysis, solution design, system verification, and deployment strategies
  • Knowledge of software development lifecycle, release management, data migrations, and cut-over planning
  • Experience in consultancy roles and delivery-oriented environments using waterfall, agile, and DevOps methodologies

Desirable Skills

  • Microsoft Dynamics CRM Certifications (2016, D365) and/or Power Platform Certifications
  • Azure DevOps and CI/CD knowledge
  • .NET framework expertise including ASP.NET and C# development
  • Experience with Dynamics CRM Accelerators and industry templates
  • Pre-sales and demo creation experience

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