Logo Black Pen Recruitment

Black Pen Recruitment

Dynamics 365 Customer Engagement Consultant

Rabat

CDI / Temps pleinHybride3–5 ansLicence / Bac+3AnglaisInformatique / IngénierieInformatique / ITCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Dynamics 365 Customer Engagement Consultant role with a Microsoft Gold Partner in Malta. Requires 3–5 years of hands-on Power Platforms configuration experience and deep knowledge of Dynamics 365 CE modules. You will design solutions, configure systems, deliver client training, and manage implementation projects in a hybrid, agile environment. Relocation package and visa support included.

Vos missions

  • Deliver high-quality Dynamics 365 CE solutions working with clients, stakeholders, and delivery teams to meet business requirements
  • Organise and manage workshops, requirements sessions, and documentation with clients and project stakeholders
  • Configure, customise, and implement Power Platforms solutions following Microsoft standards and best practices
  • Create project documentation, support testing, and deliver end-user training to clients and colleagues
  • Identify and communicate business/project risks; ensure on-time, on-budget project delivery
  • Contribute to pre-sales activities including demos and proof-of-concept solutions

Profil recherché

  • You have 3–5 years of proven hands-on experience configuring and customising Dynamics 365 CE and Power Platforms
  • You are comfortable working in fast-paced, agile delivery environments with both onshore and offshore teams
  • You have strong communication and presentation skills and enjoy working directly with clients to translate business needs into solutions
  • You are willing to relocate to Malta and are open to international career opportunities
  • You hold or are willing to pursue Microsoft Dynamics CRM certifications and stay current with platform roadmaps

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

Role Overview

Join a Microsoft Gold Partner as a Dynamics 365 Customer Engagement Consultant, delivering high-quality Microsoft Dynamics 365 solutions to medium and large organisations. You will be involved in business process design, solution architecture, and hands-on configuration of Power Platforms solutions, working with both onshore and offshore development teams.

Key Details

  • Location: Sliema, Malta (Hybrid)
  • Contract: Full-time, Permanent
  • Working Hours: GMT +1
  • Compensation: Competitive base salary plus benefits, paid in Euros
  • Relocation: VISA and relocation package included

Main Responsibilities

  • Deliver high-quality business and software solutions using Dynamics 365 CE functional capabilities, working closely with client teams and stakeholders
  • Organise, manage, and document workshops, requirements sessions, and meetings with clients, stakeholders, and delivery teams
  • Configure and customise Dynamics 365 and Power Platforms solutions, ensuring implementation of best practices and Microsoft standards
  • Create high-quality project documentation, support testing activities, and deliver end-user training to clients and colleagues
  • Identify business and project risks, communicate progress updates, and ensure on-time, on-budget project delivery
  • Contribute to pre-sales activities including building demos and proof-of-concept solutions for client presentations

Required Skills and Experience

  • Minimum 3–5 years hands-on functional experience in Power Platforms configuration, customisation, workflows, dashboards, flows, forms, views, and reports
  • Broad understanding of Dynamics 365 Customer Engagement functionalities and the broader Microsoft stack (PowerApps, Power BI, Dataverse, Azure, Office 365)
  • Knowledge of D365 CE functional areas in at least four modules: Sales Management, Marketing, Customer Service, Field Services, or Project Services Automation
  • Experience in delivery-oriented IT environments using waterfall and agile methodologies
  • Business process mapping, modelling, and documentation knowledge
  • Microsoft Dynamics CRM certifications (current versions desirable)
  • University degree in computing or business discipline
  • Strong presentation, communication, and problem-solving skills with a client-centric approach

Beneficial Experience

  • Azure DevOps experience
  • Proven track record across multiple business verticals and client sizes

What We Offer

  • Competitive salary with comprehensive benefits package
  • Allowances and business travel support
  • Certification support for career development
  • Private and medical insurance for you and your family
  • Relocation support and onboarding assistance
  • Career development and mobility opportunities
  • Supportive, inclusive work environment

Mise en forme par Postule ·

Signaler un problème