Dynamics 365 Customer Engagement Consultant

Rabat, Rabat-Salé-Kénitra, Morocco

Décryptage du poste par Postule AI

Résumé du rôle

Dynamics 365 Customer Engagement Consultant role with a Microsoft Gold Partner in Malta. Requires 3–5 years of hands-on Power Platforms configuration experience and deep knowledge of Dynamics 365 CE modules. You will design solutions, configure systems, deliver client training, and manage implementation projects in a hybrid, agile environment. Relocation package and visa support included.

Exigences clés (estimation)

Deliver high-quality Dynamics 365 CE solutions working with clients, stakeholders, and delivery teams to meet business requirements
Organise and manage workshops, requirements sessions, and documentation with clients and project stakeholders
Configure, customise, and implement Power Platforms solutions following Microsoft standards and best practices
Create project documentation, support testing, and deliver end-user training to clients and colleagues
Identify and communicate business/project risks; ensure on-time, on-budget project delivery
Contribute to pre-sales activities including demos and proof-of-concept solutions

Compétences

Dynamics 365 Customer Engagement configuration and customisation (3–5 years minimum)Power Platforms expertise (PowerApps, Power BI, Dataverse, Azure, Office 365)Business process mapping, modelling, and documentationAgile and waterfall project delivery methodologiesMicrosoft Dynamics CRM certifications (current versions preferred)Strong presentation, communication, and stakeholder management skillsProblem-solving and client-centric approach

Niveau estimé

Mid-level consultant role requiring minimum 3–5 years of hands-on functional experience in Dynamics 365 CE and Power Platforms configuration. You should have a proven track record of successful implementations across multiple client organisations and be ready to take on independent responsibility while collaborating with senior architects and delivery teams.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: full-time
Mode de travail: Hybride
Salaire: EUR
Niveau d'expérience: 3–5 ans
Fonction: Informatique / Ingénierie
Secteur: Informatique / IT
Niveau d'études: Licence / Bac+3
Langues: Anglais

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

Role Overview

Join a Microsoft Gold Partner as a Dynamics 365 Customer Engagement Consultant, delivering high-quality Microsoft Dynamics 365 solutions to medium and large organisations. You will be involved in business process design, solution architecture, and hands-on configuration of Power Platforms solutions, working with both onshore and offshore development teams.

Key Details

Location: Sliema, Malta (Hybrid)
Contract: Full-time, Permanent
Working Hours: GMT +1
Compensation: Competitive base salary plus benefits, paid in Euros
Relocation: VISA and relocation package included

Main Responsibilities

Deliver high-quality business and software solutions using Dynamics 365 CE functional capabilities, working closely with client teams and stakeholders
Organise, manage, and document workshops, requirements sessions, and meetings with clients, stakeholders, and delivery teams
Configure and customise Dynamics 365 and Power Platforms solutions, ensuring implementation of best practices and Microsoft standards
Create high-quality project documentation, support testing activities, and deliver end-user training to clients and colleagues
Identify business and project risks, communicate progress updates, and ensure on-time, on-budget project delivery
Contribute to pre-sales activities including building demos and proof-of-concept solutions for client presentations

Required Skills and Experience

Minimum 3–5 years hands-on functional experience in Power Platforms configuration, customisation, workflows, dashboards, flows, forms, views, and reports
Broad understanding of Dynamics 365 Customer Engagement functionalities and the broader Microsoft stack (PowerApps, Power BI, Dataverse, Azure, Office 365)
Knowledge of D365 CE functional areas in at least four modules: Sales Management, Marketing, Customer Service, Field Services, or Project Services Automation
Experience in delivery-oriented IT environments using waterfall and agile methodologies
Business process mapping, modelling, and documentation knowledge
Microsoft Dynamics CRM certifications (current versions desirable)
University degree in computing or business discipline
Strong presentation, communication, and problem-solving skills with a client-centric approach

Beneficial Experience

Azure DevOps experience
Proven track record across multiple business verticals and client sizes

What We Offer

Competitive salary with comprehensive benefits package
Allowances and business travel support
Certification support for career development
Private and medical insurance for you and your family
Relocation support and onboarding assistance
Career development and mobility opportunities
Supportive, inclusive work environment

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .