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Black Pen Recruitment

Dynamics 365 Customer Engagement Technical Architect

Rabat

CDI / Temps pleinHybrideLicence / Bac+3AnglaisInformatique / IngénierieInformatique / ITCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Seeking an experienced Dynamics 365 Customer Engagement Technical Architect to lead enterprise solution implementations for a Microsoft Gold Partner. Requires 10+ years of Dynamics CRM expertise, strong Power Platform knowledge, and proven team leadership. Based in Malta with hybrid work, relocation support, and comprehensive benefits. Ideal for senior technical professionals ready to architect scalable solutions across diverse industries.

Vos missions

  • Lead workshops and requirements gathering sessions with clients and stakeholders to define business needs and solution scope
  • Design and deliver sustainable, scalable solution architectures using Microsoft Dynamics standards and best practices
  • Configure and customize Dynamics CRM modules, workflows, integrations, and develop custom plugins and components
  • Manage project delivery ensuring solutions are implemented on time, within budget, and meet SLA requirements
  • Mentor junior team members and support pre-sales activities including proof-of-concept development
  • Identify technical and business risks, drive process improvements, and ensure upgrade-ready solutions

Profil recherché

  • You have 10+ years of hands-on Dynamics CRM implementation experience and proven technical leadership
  • You are passionate about architecting scalable solutions and mentoring junior technical staff
  • You are willing to relocate to Malta and embrace a hybrid work environment
  • You stay current with Microsoft technology stack and proactively upskill on new versions
  • You thrive in delivery-oriented, fast-paced consulting environments with multiple client engagements

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Role Overview

Join a Microsoft Gold Partner as a Dynamics 365 Customer Engagement Technical Architect. You will be a core team member delivering Microsoft Dynamics 365 solutions, involved in business process design, solution architecture, and hands-on configuration and customization. Work with both onshore and offshore development teams to implement enterprise solutions for medium to large organizations.

Key Details

  • Location: Silema, Malta (with relocation support and visa sponsorship)
  • Work Type: Hybrid, Full-time Permanent
  • Hours: GMT +1
  • Compensation: Competitive base salary plus benefits package (paid in EUR)

Main Responsibilities

  • Lead workshops and requirements sessions with clients, stakeholders, and consulting teams to gather and document business needs
  • Design sustainable and scalable solution architectures that meet client requirements using Microsoft Dynamics best practices
  • Configure, customize, and implement Dynamics CRM modules including workflows, dashboards, forms, integrations, and custom plugins
  • Deliver high-quality solutions on time and within budget, ensuring compliance with project SLAs and methodologies
  • Mentor junior team members and provide technical guidance; support pre-sales activities and proof-of-concept development
  • Identify and mitigate business, project, and technical risks; drive process improvements and feature reusability

Required Qualifications

  • University degree in computing or business discipline
  • Minimum 10+ years of proven end-to-end Dynamics CRM implementation experience
  • Expert knowledge of Microsoft Dynamics CRM configuration, customization, workflows, dashboards, forms, views, integration, and plugin development
  • Strong experience with Power Platform (Power Apps, Power Automate, Power BI, Power Pages)
  • Proven track record leading technical teams and delivering solutions across multiple business verticals (healthcare, finance, insurance, etc.)
  • Expertise in Dataverse, Business Data Models, and Dynamics CRM Accelerators
  • Strong knowledge of Azure DevOps, CI/CD pipelines, and software development lifecycle
  • Experience with .NET framework, ASP.NET, and C# development
  • Proficiency in business requirement analysis, solution design, system verification, and deployment strategies

Desirable Skills

  • Microsoft Dynamics CRM Certifications (2016, D365) and Power Platform Certifications
  • PCF Component development, TypeScript, and unit testing expertise
  • Experience with waterfall, agile, and DevOps methodologies
  • Pre-sales and demo creation experience

Benefits

  • Competitive salary with allowances and business travel coverage
  • Professional development and certification support
  • Private and medical insurance for you and your family
  • Comprehensive relocation package and visa sponsorship
  • Career development and mobility opportunities

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