About Arrow Electronics
Arrow Electronics is a Fortune 500 company specializing in distribution and value-added services for electronic components and computer products. At Arrow ECS, we lead in internet security technology, providing businesses with technical expertise in firewalls, antivirus solutions, web filtering, virtual infrastructures, and network management.
The Role
Join our Business Transformation team focused on implementing and customizing core applications including CPQ, Salesforce, and ERP systems across the EMEA region. You will work with internal and external stakeholders across multiple countries to develop and enhance our CPQ tool implementation, ensuring quality support as a subject matter expert.
Main Responsibilities
- Gather, analyze, and document business and functional requirements through stakeholder workshops and process analysis
- Analyze As-Is/To-Be processes, identify gaps, and recommend improvements, standardization, and automation opportunities
- Translate business requirements into clear BRDs and collaborate with IT on solution design
- Define, manage, and coordinate UAT and E2E testing, including test scenarios, defect management, and business sign-off
- Support deployment, go-live, training, and post-go-live activities
- Build strong relationships with EMEA business and IT stakeholders across countries and functions
Required Experience & Skills
- 3-4 years in Business Analysis, Business Transformation, IT delivery, or related role
- Experience with CPQ, CRM, ERP, Salesforce, or similar enterprise applications
- Strong requirements gathering, process analysis, and functional documentation skills
- Experience with UAT, E2E testing, defect management, and business readiness
- Ability to work effectively with both business and technical teams
- Strong stakeholder management, communication, analytical, and problem-solving skills
- Fluent written and spoken English
Preferred Qualifications
- Experience in multi-country or EMEA environments
- Knowledge of BPMN, Visio, ARIS, or similar process modelling tools
- Familiarity with Microsoft Dynamics suite and Navision
- Experience with Jira, Azure DevOps, or similar delivery platforms
- Agile, Waterfall, or hybrid delivery methodology experience
- Business Analysis or Project Management certification
What We Offer
- Full permanent contract with social advantages (CNSS, CIMR, Health insurance)
- Collaborative team environment with passionate collaborators
- Dynamic work culture where you can make an impact
- Career development opportunities in a growing organization
- International exposure within a globally recognized company
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