About the Role
As Field Deployment Lead, you are the senior technical authority on-site for the deployment of advanced autonomous defense systems. You own end-to-end system functionality across hardware and software, lead a team of deployment engineers, and serve as the primary expert operator and trainer — driving customer teams to full operational autonomy. This role combines deep technical ownership with field leadership and direct customer-facing responsibility in high-stakes environments.
Key Responsibilities
- Lead on-site deployment of technical systems including core hardware units, ground infrastructure, and control software from site survey through customer acceptance
- Own end-to-end system functionality in the field across hardware and software layers; serve as the senior escalation point for technical issues
- Guide and coordinate a team of Field Deployment Engineers; ensure execution quality, task allocation, and team development on-site
- Oversee system configuration, testing, and validation; own the acceptance process through to customer sign-off
- Deliver expert-level training to customer teams on system operation, maintenance, and troubleshooting — driving autonomy and operational readiness
- Diagnose and resolve complex hardware, software, and integration issues in the field; escalate unresolved blockers with structured documentation
- Act as the primary field interface with engineering, programme, and product teams; relay field findings to support iteration and improvement
- Produce rigorous deployment, acceptance, and training documentation; maintain structured records of site configurations, issues, and resolutions
Required Qualifications
- 5+ years of experience in field deployment, systems integration, or technical commissioning on enterprise-grade or complex electronics systems
- Demonstrated experience leading a team of engineers in field or operational environments
- Hands-on experience with hardware/software integration in operational environments; experience with complex integrated sensing or control systems is a strong plus
- Strong systems-level understanding: ability to troubleshoot and own resolution across hardware, software, and connectivity layers
- Proven ability to train and bring customer teams to operational autonomy on complex systems
- High degree of field autonomy and composure in high-stakes, time-sensitive environments
- Detail-oriented with strong documentation and organisational skills
- Comfortable with a dynamic schedule requiring frequent international presence
- Fluency in English required; French and Arabic is a plus
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