Summary
Bühler Group in Casablanca, Morocco is looking for a Field Service Engineer to provide remote and on-site support for Bühler equipment, production lines, and automation systems. The role covers inspections, maintenance, quality service, customer satisfaction, and accurate documentation.
Job Responsibilities
- Perform technical field service activities, including machine inspections, maintenance, repairs, troubleshooting, installations, and machine control support.
- Support customers remotely and on-site by consulting, troubleshooting, recommending products and services, and building strong customer relationships.
- Participate in modernization and upgrade projects for machines, cells, production lines, and plants.
- Prepare detailed reports for customers and internal teams to support follow-up actions, service opportunities, parts, upgrades, and modifications.
- Promote Bühler’s safety culture by conducting risk assessments, safety checks, and following all safety rules.
- Support team development and service sales by giving technical input, coordinating complex maintenance, supervising engineers, and training new field service engineers.
Qualifications
- Diploma or certificate in electrical, mechanical, or process automation.
- Minimum 3-5 years of experience as a service engineer.
- Fluent communication in English, French, and Arabic.
- Ability to read and interpret technical documentation and diagrams.
- Strong communication, teamwork, problem-solving, and customer focus.
- Willingness to travel and a valid driver’s license.
- Preferred: industry equipment knowledge and MS Office/SAP skills.
Mise en forme par Postule ·
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