SupportYourApp

Order Processing Specialist (French C1 & English C1) - Part-time Remote

Rabat

CDD / ContratTélétravail1–3 ansAnglais, FrançaisOpérationsCentres d’appel / BPO

L’essentiel du poste

Résumé par Postule AI

Order Processing Specialist role at SupportYourApp, a global BPO leader. Part-time remote position requiring fluent English and French (C1 level). You'll process customer orders, handle evening/night shift inquiries, validate order data, and compile weekly reports. Fixed schedule: Sundays 6PM–9PM GMT+2. Ideal for detail-oriented professionals who work independently and thrive in multilingual environments.

Vos missions

  • Read, review, and log incoming order emails efficiently to ensure proper request tracking
  • Handle inbound customer inquiries during evening/night shifts with timely, helpful solutions
  • Review and validate order details to ensure data integrity and accurate record-keeping
  • Flag missing, unclear, or problematic information to maintain operational quality
  • Compile and submit comprehensive weekly issues reports on strict deadlines

Profil recherché

  • You are fluent in both English and French at C1 level and comfortable with evening/night work
  • You have proven experience in order processing, data validation, and report compilation
  • You are detail-oriented, accountable, and thrive working independently in remote settings
  • You value a multicultural environment and are motivated by self-development opportunities

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

About SupportYourApp

SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies and industry leaders like MasterCard, Calm, and MacPaw across 30+ countries since 2010. We deliver secure customer and technical support in 60 languages across diverse industries.

The Role

Join our team as an Order Processing Specialist in a multicultural, multilingual remote environment. You will work a fixed schedule of Sunday 6PM–9PM GMT+2, handling order processing and customer inquiries during evening/night shifts.

Main Responsibilities

  • Read and review incoming emails in the order mailbox to ensure all requests are logged efficiently
  • Handle inbound customer inquiries and provide timely, helpful solutions
  • Review and validate order details to ensure data integrity and accurate record-keeping
  • Flag missing, unclear, or problematic information across processed orders to maintain operational quality
  • Compile and submit comprehensive weekly issues reports on strict deadlines

What You Need

  • Excellent English and French communication skills (C1 level for both spoken and written)
  • Experience with end-to-end order processing, reports, order entry, and fulfillment tracking
  • Strong attention to detail and ability to maintain accurate data
  • Strong accountability and time management skills
  • Ability to work independently
  • Personal computer with minimum 8GB RAM and stable internet (50 Mbps download, 40 Mbps upload)

Nice to Have

  • Familiarity or experience with Odoo

Benefits

  • Fixed, predictable schedule (Sunday evenings only)
  • Fully remote work opportunity
  • Inclusive international environment
  • Compensation in USD
  • Referral rewards program
  • Responsive leadership focused on your development
  • Self-development opportunities
  • Trust-based culture with no time-tracking requirements

Mise en forme par Postule ·

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