Logo Arrow Electronics

Arrow Electronics

Inside Sales Manager – Renewals & Account Growth

Casablanca

CDI / Temps pleinSur site3–5 ansLicence / Bac+3Anglais, FrançaisCommercial / VenteInformatique / IT

L’essentiel du poste

Résumé par Postule AI

Arrow Electronics seeks an experienced Inside Sales Manager to lead a renewals-focused sales team in Casablanca. You will manage a team of Inside Sales Representatives, drive renewal execution, reduce churn, and execute territory plans within a fast-growing IT solutions company. The role combines team leadership, strategic account management, and cross-functional collaboration in a dynamic international environment.

Vos missions

  • Lead, coach, and develop Inside Sales Representatives managing renewals and expansion opportunities
  • Set KPIs, monitor performance, drive accountability, and launch renewal and upsell initiatives
  • Own forecasting accuracy, pipeline visibility, and renewal risk management with regular reporting
  • Develop and execute territory and business plans aligned with regional objectives
  • Act as central coordination point between partners and customers for smooth renewal execution

Profil recherché

  • You have 3–5 years of inside sales or renewals management experience in tech/SaaS
  • You excel at leading and coaching teams in performance-driven environments
  • You are fluent in English and French with strong negotiation and relationship-building skills
  • You are comfortable with CRM tools and data-driven decision-making

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About the Role

Arrow Enterprise Computing Solutions, a division of Arrow Electronics Group, is seeking an Inside Sales Manager to lead a team of Inside Sales Representatives focused on managing renewals and expansion opportunities in the IT solutions sector. You will drive revenue growth, reduce churn, and ensure strong partner and customer engagement across a dynamic, fast-growing organization.

Main Responsibilities

  • Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities
  • Set clear KPIs and individual action plans, monitor performance, and drive accountability
  • Drive proactive engagement with end users and partners to secure renewals, reduce churn, and launch upsell initiatives
  • Own forecasting accuracy, pipeline visibility, renewal risk management, and provide regular reporting on key metrics
  • Develop and execute territory and business plans aligned with regional objectives, maintaining strong market and competitive knowledge
  • Act as central coordination point between partners and customers, ensuring CRM accuracy and cross-functional collaboration

Required Skills & Qualifications

  • Proven experience as Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS
  • Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles
  • Expertise in territory management, account planning, and competitive analysis
  • Strong leadership and coaching skills in a performance-driven environment
  • Excellent communication, negotiation, and relationship-building abilities
  • Proficiency with CRM tools (Salesforce or equivalent)
  • Fluent in English and French; German, Italian, or Spanish highly desirable

What We Offer

  • Full permanent contract with social advantages (CNSS, CIMR, health insurance)
  • Dynamic, friendly work atmosphere with passionate collaborators
  • Opportunity to make a real impact in a quickly growing environment
  • Interesting career development opportunities within an international, globally recognized organization

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