About the Role
As an International Destination Expert at Kensington Tours, you will serve as a trusted advisor and skilled sales professional designing fully customized, privately guided luxury journeys for discerning travelers. This is a relationship-based sales role where you own the client relationship end-to-end, from initial inquiry through post-travel support.
Key Responsibilities
- Respond to inbound leads and proactively reach out to clients to uncover their travel desires and expectations
- Design personalized itineraries in partnership with Kensington's product teams and destination management partners worldwide
- Present high-value proposals using storytelling techniques and confidently close sales with premium North American clientele
- Navigate objections and resolve complex client issues while maintaining trust and commercial viability
- Manage multiple client relationships simultaneously, delivering white-glove service before, during and after travel
- Build long-term client relationships, identifying repeat travel opportunities and generating referrals
Work Arrangement
Work remotely from Casablanca as part of a Canada and US-based sales team. Operating hours are 8:30 AM to 8:00 PM Eastern Time with flexibility for weekends, evenings and statutory holidays. You must provide reliable high-speed internet and a professional space for client calls and video meetings.
What You Bring
- 5+ years professional sales and/or client relationship experience, with minimum 3 years in consultative, relationship-based sales
- Proven track record achieving or exceeding individual revenue targets and closing high-value sales
- Experience with North American clientele and selling luxury or high-value products and services
- First-hand travel and living experience with ability to speak confidently about destinations and cultures
- Professional English proficiency with strong listening, emotional intelligence and persuasive communication skills
- Strong organizational abilities, persistence, and comfort working independently in a remote environment
- Legal right to work in Morocco without sponsorship
What You Get
- Competitive local base salary plus uncapped commission tied directly to sales performance
- Opportunity to build your own client portfolio with repeat business and referral potential
- Structured four-week onboarding covering brand, sales process, CRM system and destinations
- Trips to experience Kensington destinations and products first-hand
- IATA card for travel discounts and industry access
- Ongoing mentorship and coaching with promotion from within opportunities
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