Logo Arrow Electronics

Arrow Electronics

Partner Enablement Specialist

Casablanca

CDI / Temps pleinSur site3–5 ansAnglais, FrançaisOpérationsInformatique / IT

L’essentiel du poste

Résumé par Postule AI

Partner Enablement Specialist role at Arrow Electronics in Casablanca, Morocco. Lead partner onboarding, training, and adoption programs for SaaS/IT solutions. Requires 3-6 years in customer success, onboarding, or channel enablement with strong CRM platform expertise and bilingual English/French fluency. Full-time permanent position with international collaboration opportunities.

Vos missions

  • Qualify partners through readiness assessments, discovery calls, and opportunity identification for Arrow sales
  • Deliver product demonstrations and support advanced demos with sales teams
  • Guide partners through system setup, data imports, configuration, and onboarding processes
  • Deliver training sessions, webinars, and Q&A workshops for sales and admin users
  • Monitor partner engagement, conduct follow-ups, and drive adoption metrics
  • Capture and track product feedback, bugs, and enhancement requests for Product Management

Profil recherché

  • You have 3-6 years of experience in customer success, onboarding, or channel enablement
  • You are fluent in both English and French and comfortable in international settings
  • You have hands-on experience with CRM platforms and system configuration
  • You excel at training, presentations, and building strong partner relationships
  • You are motivated by strategic impact and driving adoption metrics

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

About the Role

Join Arrow Enterprise Computing Solutions (ECS), part of Arrow Electronics, as a Partner Enablement Specialist. You will build and run the Partner Enablement Team, own the partner onboarding programme end-to-end, and serve as the single voice of partners towards Product Management.

Key Responsibilities

  • Qualify partners by assessing readiness, conducting discovery calls, and identifying high-potential opportunities for Arrow sales
  • Deliver product demonstrations and support advanced demos with sales teams
  • Guide partners through setup, data imports, user configuration, pipelines, quotes, and catalog configuration
  • Deliver sales and admin training sessions, webinars, and Q&A workshops
  • Conduct regular follow-ups, monitor engagement, and re-activate inactive partners to drive adoption
  • Log product requests, bugs, and enhancement ideas; contribute to FAQs and knowledge content
  • Collaborate with Sales and Integration Support Specialist on CRM-related projects

Success Measures

  • 80%+ of partners configured within 30 days
  • 60%+ active partner adoption by Day 30
  • Minimum 2 trained sales users per partner
  • All product requests tracked and answered within 5 business days
  • Training satisfaction score of 4/5 or higher

What We're Looking For

  • 3-6 years' experience in Customer Success, Onboarding, Pre-Sales, Training, or Channel Enablement within SaaS or IT
  • Strong presentation and training skills
  • Experience with CRM platforms such as Salesforce, Dynamics, or HubSpot
  • Comfortable with data imports and basic system configuration
  • Fluent in English and French

What's In It for You

  • Full-time permanent role within a globally recognized IT leader
  • Opportunity to work on strategic, high-impact programs
  • Dynamic international environment collaborating with teams across EMEA and North America
  • Career growth and professional development in cloud and project management
  • Culture that values innovation, collaboration, and continuous improvement
  • Social advantages: CNSS, CIMR, Health insurance

Mise en forme par Postule ·

Signaler un problème