About KOSTAL
KOSTAL is a leader in the automotive industry, a German multinational with 44 locations in 20 countries and around 19,100 employees. More than 10% of its revenue is reinvested in R&D. Its Moroccan division, based in Tangier, assembles switches for a wide variety of customers and was developed to be one of the best KOSTAL sites worldwide.
Role Overview
This full-time, on-site role leads the AQP1 team and drives quality performance through KPI monitoring, root cause analysis, and continuous improvement in a manufacturing environment.
Key Responsibilities
- Lead, coach, and develop the AQP1 team to achieve departmental objectives.
- Define resource requirements and distribute new and ongoing projects among team members.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Support team competency development through training, mentoring, and performance management.
- Monitor and analyze key quality KPIs, including Cost of Poor Quality, First Pass Yield, and Scrap Rate.
- Identify trends, risks, and improvement opportunities, and implement corrective actions.
- Conduct process analyses during intermediate production phases to ensure compliance with quality standards.
- Perform detailed investigations and root cause analyses on KM0 parts, warranty returns, and customer complaints.
- Lead continuous improvement actions using quality methodologies and problem-solving tools.
- Manage and maintain quality documentation, such as quality circles, action plans, analysis reports, and corrective and preventive action records.
- Ensure rigorous follow-up and closure of action plans.
- Prepare and present quality performance reports to management.
Qualifications
- Bachelor's or Master's degree in Engineering, Quality Management, Industrial Engineering, Manufacturing, or a related field.
- Minimum 5 years of experience in quality management within a manufacturing environment.
- Previous leadership or team management experience.
- Strong knowledge of quality systems, process control, and continuous improvement methodologies.
- Experience with quality performance indicators (FPY, Scrap, PPM, COPQ, etc.).
- Proficiency in problem-solving methodologies such as 8D, 5 Why, Ishikawa, PDCA, and FMEA.
- Strong analytical, communication, and decision-making skills.
- Advanced knowledge of Microsoft Excel and quality reporting tools.
- Good command of English; additional languages are an advantage.
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