Join Intrepid as a Receptionist at our Riad in Marrakech, Morocco. You will be at the heart of creating memorable guest experiences, providing exceptional service from arrival through to departure, and helping ensure the smooth day-to-day operation of the Riad.
Working closely with colleagues across front office, housekeeping, maintenance and food and beverage, you will play an important role in delivering the welcoming and personalised hospitality that guests remember long after their stay.
About the role
This is a varied role that combines guest service, reservations, administration and operational support. You will help maintain high service standards, support seamless operations across departments and create an environment where guests feel genuinely welcomed and cared for.
What you will bring
- 2+ years' experience in a hotel, riad reception or guest services role
- Diploma in Hospitality or a related field
- Fluency in English, French and Arabic
- Experience using Microsoft Office Suite and computer-based booking or administration systems
- Experience managing guest enquiries, reservations, check-ins and check-outs
- Ability to work flexible hours, including evenings, weekends, holidays and occasional night shifts
What you need to know
- Full-time permanent position based in Marrakech, Morocco
- Hybrid working model where operationally appropriate, but primarily onsite
- Starting salary depends on location and level of experience
- Rotating schedule, including evenings, weekends, public holidays and occasional night shifts
- Reports to the General Manager, Riad
You are encouraged to apply even if you do not meet every requirement.
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