Intrepid

Reservations Coordinator (Marrakech, Morocco)

Maroc

CDI / Temps pleinHybrideAnglais, FrançaisOpérationsTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Intrepid is recruiting a full-time permanent Reservations Coordinator based in Marrakech, Morocco. The role supports the management of bookings, cancellations and trip arrangements, works closely with the Reservations, Operations, Product and Sales teams, and takes ownership of supplier communications and reservation administration. The position follows a hybrid model with two work-from-home days per week and requires strong English and French communication skills along with proficiency in Microsoft Excel and Word.

Vos missions

  • Manage bookings, cancellations and trip arrangements accurately and smoothly
  • Take ownership of supplier communications
  • Handle reservation administration
  • Work closely with the Reservations, Operations, Product and Sales teams
  • Help deliver seamless travel experiences for customers

Profil recherché

  • You have experience in reservations, travel operations or a similar coordination role
  • You communicate professionally in both English and French
  • You are comfortable managing multiple priorities accurately in a fast-paced setting
  • You know Morocco and/or have worked in the travel industry
  • You are available for extra hours in the high season, including Saturday shifts

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Reservations Coordinator – Marrakech, Morocco

The world needs more Intrepid people. We are looking for a Reservations Coordinator to support the successful and efficient management of Intrepid's reservations function in Morocco. You will work closely with the Reservations, Operations, Product and Sales teams to ensure bookings, cancellations and trip arrangements are managed accurately and smoothly.

About the role

You will take ownership of supplier communications and reservation administration, helping to deliver seamless travel experiences for customers. The role is set in a collaborative, fast-paced environment and offers the chance to contribute to the commercial and operational success of Intrepid's Morocco trips.

Key experience

  • Experience in reservations, travel operations, administration or a similar coordination role
  • Knowledge of Morocco and/or experience working within the travel industry
  • Experience managing bookings, supplier communications or customer enquiries
  • Strong working knowledge of Microsoft Excel and Word
  • Professional written and verbal communication skills in English and French
  • Experience working with multiple priorities and maintaining accuracy in a fast-paced environment

Intrepid encourages applications even if you do not meet every requirement.

What you need to know

  • Full-time permanent position
  • Hybrid working model, with 2 work-from-home days per week
  • Additional hours during the high season, including Saturday shifts when required
  • Starting salary depends on location and level of experience
  • Based in Marrakech, Morocco
  • Some flexibility may be required to support operational needs and team collaboration

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