Marriott International

Restaurant Manager - Luxury Hospitality

Rabat

CDI / Temps pleinSur site3–5 ansBacAnglaisHôtellerie / TourismeTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Luxury hospitality management role at The Ritz-Carlton requiring oversight of restaurant, bar, and room service operations. Responsibilities include staff supervision, maintaining service and sanitation standards, ensuring regulatory compliance, delivering exceptional guest experiences, and managing departmental finances. Requires 2-4 years of food and beverage experience with high school diploma or hospitality degree.

Vos missions

  • Supervise daily restaurant operations and manage staff to ensure service quality and operational efficiency
  • Lead food and beverage team through coaching, mentoring, and role modeling to build trust and productivity
  • Ensure compliance with food handling, sanitation, liquor laws, and all food and beverage policies
  • Deliver exceptional customer service by handling guest feedback, resolving complaints, and improving service continuously
  • Manage departmental finances including purchasing, invoicing, and budget oversight
  • Develop and implement training programs to meet guest service expectations and operational goals

Profil recherché

  • You have proven experience in food and beverage management or hospitality operations
  • You excel at leading teams and developing staff through coaching and mentoring
  • You are passionate about delivering exceptional guest service and handling complaints professionally
  • You have strong financial acumen and can manage budgets, purchasing, and operational costs
  • You are committed to maintaining high standards of sanitation, compliance, and operational excellence

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About the Role

As Restaurant Manager at The Ritz-Carlton, you will oversee daily restaurant operations including restaurants, bars, and room service. You will supervise staff, maintain exceptional sanitation and service standards, assist with menu planning, and drive both guest satisfaction and financial performance. This role requires implementing training programs and continuously improving operational excellence.

Key Responsibilities

  • Supervise and manage restaurant staff, ensuring all day-to-day operations run smoothly and maintaining service and sanitation standards
  • Lead the food and beverage team through interpersonal skills, coaching, mentoring, and role modeling to build trust and cooperation
  • Ensure compliance with all food and beverage policies, food handling standards, sanitation requirements, and local liquor laws
  • Deliver exceptional customer service by handling guest feedback, resolving complaints, and continuously improving service quality
  • Manage staffing levels, training programs, and employee development to meet guest service and financial objectives
  • Oversee financial aspects including purchasing, invoicing, and budget management for the department

Required Qualifications

  • High school diploma or GED with 4 years of food and beverage, culinary, or related professional experience
  • OR 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, or Business Administration with 2 years of related experience

Key Skills

  • Leadership and team management with strong interpersonal and communication abilities
  • Food handling, sanitation, and compliance expertise
  • Customer service excellence and guest relations
  • Financial management and operational planning
  • Training and employee development

About The Ritz-Carlton

The Ritz-Carlton is a global leader in luxury hospitality with over 100 award-winning properties worldwide. We are committed to delivering exceptional guest experiences and creating a workplace where our associates are empowered to be creative, thoughtful, and compassionate. Join our team and become part of a culture that values excellence, integrity, and continuous improvement.

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