MIDIS GROUP

Retail Sales Executive – Casablanca

Casablanca

CDI / Temps pleinSur site0–1 anBacRetail / Grande distributionRetail / Grande distribution

L’essentiel du poste

Résumé par Postule AI

Retail Sales Executive role based in Casablanca, Morocco, on-site and full-time. The position centers on floor sales, customer service excellence, product knowledge and achieving monthly sales targets. Responsibilities also include keeping the store clean and well merchandised, handling stock, following loss prevention and payment policies, and completing required trainings. No previous experience is needed; the education requirement is a high school diploma or a bachelor's/technical degree.

Vos missions

  • Drive sales on the store floor while promoting customer service excellence and attending to customer needs
  • Build customer relationships, cross-sell and upsell, and deliver strong product awareness
  • Keep the shop clean and tidy, and maintain proper display and visual merchandising standards
  • Stay informed on products, promotions, advertisements and new releases
  • Assist with processing and replenishing merchandise and participate in stock receipt
  • Recognize security risks and thefts, handle them professionally, and follow payment, exchange and loss prevention policies

Profil recherché

  • You enjoy helping customers and creating a positive shopping experience
  • You are motivated by achieving monthly sales targets
  • You are comfortable working on the store floor and handling customer complaints
  • You are eager to learn products, store policies and training content
  • You hold a high school diploma or a bachelor's/technical degree

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

Retail Sales Executive

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

Main Duties and Responsibilities

  • Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers' needs
  • Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
  • Ensure the shop is kept clean and tidy at all times
  • Maintain an awareness of all products, promotions, advertisements and new releases
  • Ensure proper display and visual merchandising standards according to communicated guidelines at all times
  • Assist in processing and replenishing merchandise and participate in the receipt of stocks
  • Recognize security risks and thefts and handle situations as fast and professionally as possible
  • Conform to all policies and procedures, namely those regarding payments and exchanges, security practices and loss prevention
  • Complete necessary trainings, enroll to training portals and maintain the latest certificates
  • Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards

Education

High School Diploma or a Bachelor's/Technical degree.

Experience

No previous experience needed.

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