Simera

Sales Associate

Casablanca

CDI / Temps pleinTélétravail0–1 anAnglaisCommercial / VenteCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Sales Associate position at Simera, based in Casablanca, Morocco. This full-time remote role focuses on customer engagement, sales generation, and revenue achievement. The ideal candidate will communicate confidently with customers, understand their needs, recommend solutions, and guide them through the purchasing process. Responsibilities include managing customer interactions across multiple channels, maintaining CRM records, meeting sales targets, and collaborating with internal teams.

Vos missions

  • Engage with customers through phone, email, chat, or in-person to understand needs and recommend suitable products or services.
  • Generate and follow up on sales opportunities while assisting customers throughout the entire sales process.
  • Handle customer questions, concerns, and objections professionally while building positive relationships.
  • Maintain accurate customer and sales information in CRM systems and track sales activities.
  • Meet or exceed individual and team sales targets and collaborate with internal teams for positive customer experience.

Profil recherché

  • You have previous experience in sales, retail, customer service, or account management roles.
  • You are comfortable working independently in a remote environment with reliable internet and professional setup.
  • You are results-driven, proactive, and customer-oriented with strong communication skills.
  • You can handle objections professionally and work effectively in a fast-paced environment.

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About the Role

We are seeking a motivated and customer-focused Sales Associate to assist customers, generate sales, and contribute to the achievement of business and revenue goals. The ideal candidate is personable, proactive, and confident in communicating with customers, understanding their needs, recommending appropriate solutions, and guiding them through the purchasing process.

Main Responsibilities

  • Engage with prospective and existing customers through phone, email, chat, or in-person channels.
  • Understand customer needs and recommend suitable products or services.
  • Provide accurate information about products, services, pricing, and promotions.
  • Generate and follow up on sales opportunities to increase revenue.
  • Assist customers throughout the sales process, from initial inquiry through purchase.
  • Handle customer questions, concerns, and objections professionally.
  • Build and maintain positive relationships with customers.
  • Maintain accurate customer and sales information in CRM systems.
  • Meet or exceed individual and team sales targets.
  • Collaborate with sales, customer service, and internal teams to ensure positive customer experience.

Required Skills

  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal abilities.
  • Strong sales, persuasion, and negotiation skills.
  • Excellent active listening and customer needs assessment.
  • Ability to handle objections and challenging situations professionally.
  • Strong organizational and time-management skills.
  • Proficiency with CRM systems, email, chat platforms, and digital tools.
  • Results-oriented mindset with focus on achieving sales targets.

Requirements

  • Previous experience in sales, retail, customer service, or similar customer-facing role.
  • Ability to meet individual and team performance targets.
  • Ability to work effectively in a fast-paced environment.
  • Reliable internet connection and suitable remote work setup.
  • Professional, proactive, and customer-oriented attitude.
  • English proficiency required for English-speaking customer interactions.

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