Logo TE Connectivity

TE Connectivity

Sales Operations Support Specialist

Maroc

FULL_TIME3–5 ansLicence / Bac+3AnglaisOpérationsIndustrie

L’essentiel du poste

Résumé par Postule AI

Sales Operations Support role at TE Connectivity requiring 3 years of experience in B2B manufacturing. Responsibilities include critical parts allocation, supply chain coordination, capacity planning, and customer satisfaction management. Requires bachelor's degree, ERP/planning system expertise, and strong cross-functional collaboration skills in a transportation industry context.

Vos missions

  • Allocate critical parts aligned with cost reduction targets and collaborate with Sales, Supply Chain, Operations, and Legal
  • Review commitments based on capacity and coordinate shipment plans with Planning and Manufacturing teams
  • Monitor escalation reports daily and collaborate with Suppliers on root causes and recovery actions
  • Set project priorities for tools and coordinate with Supply Chain, Tool and Die, and Sales teams
  • Review customer satisfaction monthly and drive improvement actions with customers and OEMs
  • Support continuous improvements and review performance gaps in supply chain operations

Profil recherché

  • You have 3+ years of experience in supply chain, planning, or operations within manufacturing
  • You are proficient with ERP systems and Microsoft Office, particularly Excel
  • You excel at cross-functional collaboration and stakeholder management
  • You have a strong understanding of transportation industry and lean processes

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Job Overview

TE Connectivity's Sales Operations Support team assists with implementing sales and marketing initiatives by providing technical and operational support. This role focuses on supply chain coordination, customer allocation management, and cross-functional collaboration to ensure efficient delivery and customer satisfaction.

Main Responsibilities

  • Allocate critical parts with Sales, Customers, Supply Chain, Operations, and Legal teams aligned with cost reduction targets
  • Review commitments based on capacity and ensure clear shipment and allocation plans with Planning and Manufacturing
  • Monitor escalation reports daily to anticipate shortages and collaborate with Operations and Suppliers on recovery actions
  • Set project priorities for tools and coordinate regularly with Supply Chain, Tool and Die, and Sales teams
  • Review customer satisfaction monthly and drive improvement actions; communicate with customers and OEMs
  • Review performance gaps and support continuous improvements in supply chain processes

Required Qualifications

  • Education: Bachelor's degree in Business, Supply Chain, Communications, or related field
  • Experience: Approximately 3 years in Customer Service, Planning, Business Support, or similar role in B2B manufacturing
  • Technical Skills: Proficiency with ERP and planning systems (SAP, Kinaxis, Xelus, JDA, Salesforce) and Microsoft Office Suite (Excel, Access, Word, PowerPoint, Visio, OneNote, SharePoint, Office 365)
  • Core Competencies: Strong communication and relationship skills, stakeholder management, business understanding of transportation industry, knowledge of lean processes and continuous improvement

Desired Qualifications

  • APICS Certification
  • Experience in innovation and turning insights into actions

Company Values

Integrity, Accountability, Inclusion, Innovation, Teamwork

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