Job Purpose
Acts as a point of contact for general security issues, inquiries, systems, and investigations. Ensures that the security performance standards adopted and practiced by Air Arabia employees, contractors, vendors, and customer airlines meet the specifications in the “Security Manual” and comply with DAC/CAA, IOSA, and other related regulatory bodies’ regulations and standards.
Key Responsibilities
- Facilitates the daily activities of the department and maintains all incoming and outgoing correspondence, memos, presentations, and function-related documents using word processing, spreadsheet, database, and presentation software.
- Assists in arranging and conducting security-related internal and external audits and inspections across the network; identifies irregularities and follows up to ensure corrective measures are applied and concluded.
- Conducts regular security tests on board aircraft.
- Conducts regular reviews to monitor and assess security performance within the Company; provides recommendations for improvement and assists in implementing them along with the corresponding administering systems.
- Conducts regular risk assessments for all destinations operated by Air Arabia.
- Follows up on all security findings raised during internal audits, CAA audits, and third-party authority inspections or audits.
- Keeps up with national and international aviation security legislation and amendments that may affect operations within and outside Morocco.
- Supports the establishment, updating, and publication of security policies and working procedures to counter threats and risks in accordance with international government requirements.
- Reviews and assists in updating the “Air Operator Security Program” to include new security regulations, standards, directives, and bulletins; arranges approval by relevant authorities and disseminates as appropriate.
- Arranges, records, and distributes function-related meeting minutes; maintains schedules and calendars.
- Generates regular reports and provides management with highlights on results and findings to optimize office workflow procedures.
- Monitors the “Aircraft Operator Security Program” for Air Arabia, ensuring compliance with the “National Aviation Security Program – Annex 17” and other aviation authorities (CAA) in all areas of operation.
- Provides administrative support and partners with the airport authority to arrange airport passes for staff as directed.
- Organizes training and awareness programs for employees on security measures and adopted security practices.
- Serves as a Go Team member during periods of increased risk and/or for specific flights and routes as needed, maintaining familiarity with applicable aviation security legislation and regulations across all geographic areas operated by Air Arabia.
- Handles routine security inquiries professionally and provides adequate responses.
- Authorizes, in the name of the QSS, the carriage of weapons and ammunition in line with applicable procedures and regulations.
Qualifications (Academic, Training, Languages)
- Bachelor’s degree in Management/Aviation or equivalent from a recognized university; a diploma or certificate in the related field combined with needed experience and exposure is acceptable.
- IATA/aviation security training from an accredited institution or organization is an advantage.
- Investigation and interview techniques courses, including detection of forged travel documents and passenger profiling, are an advantage.
- Compliance, audit, and quality assurance certificates and training are an added value.
- Skilled report writing is required to ensure complex reports are clearly described.
- Up to date with current security technology; proficient in Microsoft Office, including advanced Excel and PowerPoint.
- Very good in English and Arabic (non-Arabic speakers accepted with Line Manager’s approval).
- Reasonable knowledge of and exposure to civil aviation authorities, particularly DAC; familiar with DAC regulations on aviation security, policies, procedures, and manuals.
- Capable of implementing and carrying out investigation procedures and inspections or audits when required.
- Composed personality, capable of dealing with threats and emergency cases with focus and efficiency.
- Some exposure to quality assurance, safety, and external audit practices affecting security.
- Capable of monitoring performance against security policies, procedures, and operating manuals.
- Demonstrates exceptional work habits, high accuracy, and attention to detail.
- Capable of analyzing data, identifying irregularities, and recommending corrective measures.
Work Experience
- 3+ years of experience in the aviation/airlines industry, including a minimum of 1 year in a similar capacity in the aviation security department.
- Knowledge of government immigration acts and police and criminal evidence (aviation authorities) acts is an advantage.
- Experience implementing and maintaining aviation-related documentation.
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