Senior Service Development Manager – Tax & Customs Anti-Fraud

About the Role

As Senior Service Development Manager - Tax & Customs Anti-Fraud, you will define, develop and expand SGS' portfolio of anti-fraud, customs modernization and revenue assurance solutions. This pivotal role combines government transformation, tax and customs administration, trade facilitation, technology-enabled services, and international public-sector partnerships.

Key Responsibilities

• Drive Global Service Growth: Identify emerging market opportunities, develop innovative solutions addressing government challenges, build business cases for new products and services, and drive growth initiatives across international markets.
• Develop Innovative Government Solutions: Support development and commercialization of revenue assurance, customs valuation control, anti-illicit trade initiatives, track & trace solutions, tax stamp programmes, risk management solutions, and digital government platforms.
• Lead Strategic Business Development: Support complex opportunities with governments and customs authorities, contribute to tender strategies and major international bids, develop relationships with key public-sector stakeholders, and partner with regional commercial teams.
• Influence Global Stakeholders: Collaborate with experts across commercial, operational, regulatory and technology functions, represent SGS at international conferences and government meetings, and act as a thought leader on anti-fraud and customs topics.

Required Qualifications

• 7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments
• Strong understanding of customs, taxation, border management or revenue assurance ecosystems
• Proven experience driving innovation across products, services and business models
• Exposure to business development, client engagement, commercial strategy or sales activities
• Ability to engage credibly with senior government stakeholders
• Experience working across international and multicultural environments
• Entrepreneurial mindset with passion for creating and growing businesses

Highly Desirable

• Experience in anti-fraud solutions, illicit trade prevention or revenue assurance
• Experience with customs modernization, digital government or tax transformation projects
• Experience working with public tenders and government procurement processes
• Exposure to African markets
• French language capabilities
• Product development or go-to-market experience

Why Join SGS?

• Contribute to programmes that directly impact national economies and public revenues
• Work with governments across multiple continents
• Influence the direction of a rapidly growing global business
• Collaborate with international experts in customs, taxation, trade and technology
• Enjoy significant visibility and career growth opportunities within the world's leading Testing, Inspection and Certification company