Salesforce

Senior Salesforce Core Technical Architect

Casablanca

CDI / Temps pleinHybrideIngénieur / École d'ingénieursAnglais, FrançaisInformatique / IngénierieInformatique / IT

L’essentiel du poste

Résumé par Postule AI

Salesforce is hiring a Senior Salesforce Core Technical Architect in its Professional Services team, located in Casablanca, Morocco. The architect acts as the Core Platform subject matter expert, leading the design and implementation of enterprise-grade Sales Cloud, Service Cloud and platform solutions. Deep Salesforce Core expertise is required, along with the ability to engage executive-level customers and collaborate with Project Managers and other architects. Candidates need fluent English and French, an engineering degree or equivalent experience, and should expect around 25% travel to client sites. Interviews take place on-site in Casablanca.

Vos missions

  • Act as the primary authority for the Salesforce Core platform, including how platform architecture supports Agentforce and AI success.
  • Drive the creation of application and technical design documents (Blueprints/FSD) that follow Salesforce best practices.
  • Design and guide enterprise architecture across Sales Cloud, Service Cloud and the Platform, covering data model, sharing/security and governance.
  • Guide integration best practices, lead code reviews and define coding standards for Apex, LWC and Flows.
  • Facilitate and influence executive customer stakeholders, aligning technology strategy with business value and ROI.
  • Troubleshoot key customer implementation issues and drive successful resolution through proactive risk management.

Profil recherché

  • You have deep hands-on Salesforce Core experience across Sales Cloud and Service Cloud and want to lead enterprise architecture
  • You enjoy acting as a trusted subject matter expert and advising executive-level customer stakeholders
  • You can communicate tactfully with business and technical audiences and tailor delivery to different groups
  • You are comfortable working independently in a fast-paced, fluid environment
  • You can travel to client sites (around 25%) and attend on-site interviews in Casablanca

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Senior Salesforce Core Technical Architect

Salesforce is seeking a Senior Salesforce Core Technical Architect to join its Professional Services team. This role is the Core Platform subject matter expert, leading the design and implementation of enterprise-grade Sales Cloud, Service Cloud and platform solutions.

Deep Salesforce Core (Sales/Service Cloud + Platform) expertise is a must. The ideal candidate will also bring a strong background across the broader Salesforce ecosystem, including Experience Cloud, Integration and AI/Agentforce.

Key Responsibilities

  • Trusted SME: Act as the primary authority for the Salesforce Core platform, including how platform architecture supports Agentforce and AI.
  • Strategic Design: Drive the creation of application and technical design documents (Blueprints/FSD) that follow Salesforce best practices.
  • Scalable Architecture: Design and guide enterprise architecture across Sales Cloud, Service Cloud and the Platform, covering data model, sharing/security and governance.
  • Technical Excellence: Guide integration best practices, lead code reviews and define coding standards (Apex, LWC, Flows).
  • Stakeholder Management: Facilitate and influence executive customer stakeholders, aligning technology strategy with business value and ROI.
  • Risk Mitigation: Troubleshoot key customer implementation issues and drive successful resolution through proactive risk management.

Required Qualifications

  • Fluent in English and French.
  • Direct experience designing and configuring Sales Cloud and/or Service Cloud for enterprise use cases such as lead-to-cash, case management, omni-channel and automation.
  • Deep knowledge of data modeling, sharing and security architecture, governor limits and multi-org strategy.
  • Ability to document solutions clearly, including data flows, system diagrams and technical artifacts.
  • Knowledge of API patterns (REST/SOAP/Bulk/Platform Events) and experience integrating Salesforce with ETL, middleware and legacy CRM systems.
  • Engineering degree or equivalent relevant experience.

Preferred

  • 5+ years of direct experience with Apex, Lightning Web Components, Flow and the Lightning Platform.
  • 8+ years in solution or technical architecture or consulting, focused on enterprise application design and complex integrations.
  • Application/System Architect credentials are highly regarded; 6+ Core certifications and Agentforce Specialist and Data 360 certifications are preferred.

Travel to client sites for onsite discovery and solution presentations is estimated at 25%. All interviews take place on-site at the Casablanca office.

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