Salesforce

Senior Technical Consultant – Salesforce Platform

Casablanca

CDI / Temps pleinSur siteLicence / Bac+3Anglais, Italien, FrançaisInformatique / IngénierieInformatique / IT

L’essentiel du poste

Résumé par Postule AI

Senior Technical Consultant role at Salesforce Professional Services, based in Casablanca. Lead technical implementation of enterprise Salesforce solutions, including cloud, desktop, and mobile platforms with middleware integrations. Requires 5-10 years of hands-on software development experience, object-oriented programming expertise (Java), API design knowledge, and fluency in English and Italian. Travel required regionally and internationally.

Vos missions

  • Evaluate and implement technical solutions for customers with hands-on Salesforce product expertise
  • Design enterprise solutions including cloud, desktop, and mobile platforms with middleware integrations
  • Troubleshoot customer implementation issues and drive resolutions at senior technical level
  • Create technical design documents leveraging Salesforce best practices and customer infrastructure
  • Manage customer expectations and negotiate solutions with customers and third-party partners
  • Identify and proactively manage risk areas through project completion

Profil recherché

  • You have 5-10 years of hands-on software development and solution implementation experience
  • You are fluent in English and Italian, with French as a bonus
  • You excel at technical thought leadership and managing complex customer engagements
  • You are comfortable with regional and international travel for customer needs
  • You are passionate about becoming a recognized expert in Salesforce platform solutions

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About the Role

Salesforce is seeking a Senior Technical Consultant to join the Professional Services team within the Customer Success Group. You will demonstrate technical thought leadership in customer and partner engagements, delivering enterprise solutions including integrations using middleware tools and platforms. Through formal certification, internal training, hands-on experience, and collaboration with Consultants, Architects, and Project Managers, you will become a Salesforce Domain Authority.

Key Responsibilities

  • Evaluate and implement technical solutions for customers, demonstrating hands-on expertise with Salesforce products
  • Design and develop enterprise desktop, cloud, and mobile solutions with a focus on best practices and architecture standards
  • Troubleshoot customer implementation issues and drive resolutions; lead evaluation of business and technical requirements
  • Create application and technical design documents leveraging Salesforce best practices and customer infrastructure integration
  • Manage customer expectations and negotiate solutions to complex problems with customers and third-party partners
  • Identify and proactively manage risk areas, ensuring issues are resolved through project completion

Required Qualifications

  • Hands-on technical and solution implementation experience in software development with coding in object-oriented languages
  • Strong background in object-oriented programming (e.g., Java) and understanding of REST/SOAP API design, microservices, and event-driven architectures
  • Ability to analyze, design, and optimize business processes via technology and integration
  • Proficiency in English and Italian languages
  • Ability to work independently and as part of a distributed team with strong communication and facilitation skills
  • Available to travel regionally and occasionally internationally
  • Bachelor's degree or equivalent relevant experience required

Preferred Qualifications

  • Fluency in English and French
  • Salesforce Certifications
  • Experience with Salesforce Platform and/or other CRM products
  • Experience with Salesforce Revenue Cloud or billing/revenue products (Conga, CloudSense, Zuora)
  • Senior consulting or technical lead role experience at top-tier consultancy or system integrator
  • Familiarity with AI-assisted development tools

Location: On-site at Casablanca office. All interviews will take place on-site.

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