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Müller`s Solutions

ServiceNow Technical Consultant

Rabat

CDI / Temps pleinHybride3–5 ansLicence / Bac+3AnglaisInformatique / IngénierieInformatique / ITCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Müller's Solutions is hiring an experienced ServiceNow Technical Consultant to design, develop, and implement ServiceNow solutions for clients. The role requires 4+ years of ServiceNow expertise, strong ITSM knowledge, and proficiency in JavaScript, HTML, and CSS. You'll work with stakeholders to translate requirements into technical solutions, manage system administration, and collaborate with development teams in a mixed work environment.

Vos missions

  • Analyze customer requirements and translate them into actionable ServiceNow technical solutions
  • Design, develop, and implement ServiceNow applications aligned with business needs
  • Provide technical guidance on ITSM processes and best practices to clients and internal teams
  • Integrate ServiceNow with other enterprise applications and services
  • Collaborate with developers and functional consultants on solution implementation
  • Perform system administration and manage application performance tuning

Profil recherché

  • You have 4+ years of hands-on ServiceNow implementation experience
  • You are proficient in JavaScript and web technologies with strong technical fundamentals
  • You excel at translating complex business requirements into technical solutions
  • You enjoy collaborating with cross-functional teams and communicating with clients
  • You stay current with ServiceNow features and ITIL best practices

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About the Role

Müller's Solutions seeks an experienced ServiceNow Technical Consultant to deliver high-quality ServiceNow solutions to clients. You will work closely with stakeholders to understand requirements and provide solutions that enhance their operations.

Main Responsibilities

  • Conduct in-depth analysis of customer requirements and translate them into actionable ServiceNow technical solutions
  • Design, develop, and implement ServiceNow applications aligned with business needs
  • Provide technical guidance on ITSM processes and best practices to clients and internal teams
  • Assist in integrating ServiceNow with other enterprise applications and services
  • Collaborate with developers and functional consultants to ensure seamless solution implementation
  • Perform system administration tasks and manage application performance tuning

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related discipline
  • Minimum 4 years of experience as a ServiceNow consultant or in a technical role
  • Strong experience with ServiceNow ITSM modules (Incident, Problem, Change, Service Catalog)
  • Solid understanding of JavaScript, HTML, CSS, and web technologies
  • Proficiency in configuring and customizing ServiceNow workflows and business rules
  • Experience with ServiceNow scripting, UI changes, and Scripted REST APIs
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communication and interpersonal skills

Preferred Qualifications

  • ServiceNow Certifications in ITSM or related fields
  • Experience working in Agile project environments
  • Knowledge of integration technologies (REST, SOAP, JDBC)
  • Familiarity with ITIL frameworks and processes

Why Join Us

  • Work with a talented and passionate team
  • Competitive salary and benefits package
  • Exciting projects and innovative work environment

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