Salesforce

Marketing Cloud & Data 360 Solution Architect

Casablanca

CDI / Temps pleinSur site5–10 ansIngénieur / École d'ingénieursAnglais, FrançaisProduitInformatique / IT

L’essentiel du poste

Résumé par Postule AI

Salesforce seeks a Marketing Cloud & Data 360 Solution Architect for its Professional Services team in Casablanca. This role requires deep expertise in Salesforce Marketing Cloud and Data 360 platforms, with responsibility for architecting enterprise-grade customer engagement and data management solutions. The ideal candidate combines technical excellence with strategic communication skills, leading design initiatives, managing stakeholder relationships, and ensuring successful implementation of complex marketing and data solutions across enterprise landscapes.

Vos missions

  • Act as primary authority for Marketing Cloud and Data 360, supporting project delivery and demonstrating how data and engagement architecture enable Agentforce and AI-driven
  • Drive creation of technical design documents (Blueprints/FSD) leveraging Salesforce best practices and integrating solutions into customer infrastructure.
  • Design and guide enterprise data and engagement architecture with emphasis on Data Governance, consent management, and regulatory compliance.
  • Provide technical guidance on integration development, Enterprise Architecture standards, and lead code reviews for SQL, SSJS, and AMPScript.
  • Facilitate executive stakeholder engagement, aligning technology strategy to business value and ROI while managing implementation risks.
  • Travel to client sites (25%-50%) for onsite discovery, solutions presentations, and troubleshooting of key implementation issues.

Profil recherché

  • You have 5-10 years of experience in marketing technology, data architecture, or Salesforce consulting with proven expertise in Marketing Cloud and/or CDP platforms.
  • You excel at translating complex technical concepts for executive audiences and can manage stakeholder relationships across multiple organizational levels.
  • You are comfortable with frequent travel (25%-50%) and thrive in fast-paced, entrepreneurial environments requiring independent problem-solving.
  • You possess strong technical leadership skills and can guide teams through solution design, code reviews, and implementation best practices.
  • You are bilingual in English and French and passionate about driving customer success through data-driven engagement solutions.

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Marketing Cloud & Data 360 Solution Architect

Salesforce Professional Services is seeking a Marketing Cloud & Data 360 Solution Architect to join our Professional Services team. This role centers on being a "Data & Engagement" subject matter expert, leading the design and implementation of enterprise-grade customer engagement and data management solutions.

Your Impact

  • Become a Trusted SME: Act as the primary authority for Marketing Cloud and Data 360, supporting project delivery and demonstrating how data and engagement architecture relate to Agentforce and AI-driven personalization success.
  • Strategic Design: Drive creation of application and technical design documents (Blueprints/FSD) leveraging Salesforce best practices and integrating Salesforce into customer infrastructure.
  • Unified Customer Engagement: Design and guide enterprise data and engagement architecture, emphasizing Data Governance, consent management, and security and privacy regulation compliance.
  • Technical Excellence: Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (SQL, SSJS, AMPScript).
  • Stakeholder Management: Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.
  • Risk Mitigation: Troubleshoot key customer implementation issues and drive successful resolution through proactive risk management.

Required Qualifications

  • Fluent in English and French with direct, hands-on experience designing and configuring Marketing Cloud (Email Studio, Journey Builder, Automation Studio) and Data 360 (Ingestion, Unified Profile, Insights, Activation). Equivalent Martech or CDP platform experience acceptable.
  • Deep expertise in Martech Ecosystem, customer journey orchestration, digital campaign management, and optimization.
  • Solid understanding of system designs, integration patterns, data modeling, MDM, development lifecycle, and DevOps.
  • Ability to clearly document solutions including data flows, engineering flowcharts, and technical artifacts.
  • Ability to translate client requirements and map business processes into technical product suite solutions.
  • Knowledge of API patterns (REST/SOAP) and experience integrating Salesforce with different business systems (ETL, CRM, data lakes).
  • Technical leadership capability to lead inter-team meetings and conduct solutions testing and validation.
  • Willingness to travel to client sites for onsite discovery and presentations (estimated 25%-50%).
  • Engineering School Degree or equivalent relevant experience required.

Preferred Qualifications

  • 6+ years direct experience with Marketing Cloud, designing and building multi-channel journeys to increase customer engagement and optimize campaign ROI.
  • 2+ years direct experience with Data 360, including advanced Unified Profile and Activation design.
  • Familiarity with Agentforce and AI applications.
  • Excellent written, verbal, and visual communication skills to present complex concepts at tactical and executive levels.
  • 6+ years in marketing technology or data architecture consulting with focus on relational data models and SQL.
  • Familiarity with external data platforms (Snowflake, Databricks, AWS, GCP) and functional domains such as Finance, Telco, or Retail.
  • Salesforce Certified Marketing Cloud Consultant and/or Marketing Cloud Developer certifications.
  • Ability to work independently in fast-paced environments while remaining adaptable and "scrappy" as the team scales.

Location: All interviews will take place on-site at our Casablanca office.

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