Spa Receptionist

Tanger-Tétouan-Al Hoceïma

CDI / Temps pleinSur site0–1 anAnglaisHôtellerie / TourismeTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Hilton seeks a Spa Receptionist to deliver exceptional hospitality and administrative support in a spa/salon environment. You'll greet guests, manage reservations, handle inquiries, and perform office duties while embodying Hilton's core values of hospitality, integrity, leadership, and teamwork. This full-time, on-site role offers competitive benefits including travel perks, paid parental leave, and mental health resources.

Vos missions

  • Welcome guests and assist with spa/salon check-in and registration procedures
  • Answer phones and emails, manage reservations, and handle guest inquiries
  • Relay guest information to team members and support spa managers with administrative tasks
  • Perform office duties including data entry, filing, mail processing, and correspondence

Profil recherché

  • You have a genuine passion for delivering exceptional guest experiences and hospitality
  • You are organized, detail-oriented, and comfortable with administrative tasks
  • You excel at communication and enjoy working in a fast-paced team environment
  • You are starting your career or seeking a new opportunity in hospitality

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About the Role

As a Spa Receptionist at Hilton, you will provide exceptional administrative support to ensure seamless spa operations while delivering memorable guest experiences. This is an opportunity to spread the light and warmth of hospitality by brightening guests' days and making their stay truly magical.

Main Responsibilities

  • Welcome and assist all guests entering the spa/salon, managing check-in and registration procedures
  • Answer phones and emails, manage reservations, and handle guest inquiries with professionalism
  • Relay guest information to appropriate team members and support spa managers with administrative tasks
  • Perform office duties including data entry, filing, processing mail, typing correspondence, and taking notes

What We're Looking For

You should embody Hilton's core values: a passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on delivering excellence in every moment. While specific qualifications are not detailed, the role welcomes candidates at all career stages.

Why Join Hilton

  • Travel Perks: Enjoy 110 nights of deeply discounted travel at world-class hotels through the Go Hilton program, with rates as low as $40 USD/night
  • Paid Parental Leave: Comprehensive leave for eligible team members, including partners and adoptive parents
  • Mental Health Support: Free counseling and Employee Assistance Program (EAP) resources in many countries
  • Crisis Concierge: Compassionate support during times of loss and practical assistance
  • Career Development: Join an award-winning workplace culture recognized by Great Place to Work and Fortune

Benefits availability may vary by location and employment terms.

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