Travelwings

Travel Consultant Trainee

Casablanca

CDI / Temps pleinSur site1–3 ansAnglais, Français, Amazigh (Tamazight)Commercial / VenteTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Travel Consultant Trainee position at Travelwings, a leading UAE-based online tourism company. Requires 1-3 years of experience in travel consulting or reservation services. Based in Casablanca, this full-time on-site role involves managing GDS bookings, selling luxury travel packages to VIP clients, designing custom itineraries, and providing exceptional customer service. Fluency in English, French, and Darija is essential.

Vos missions

  • Manage flight, hotel, and travel service bookings using GDS platforms (Amadeus, Sabre, Galileo)
  • Promote and sell long-haul destinations and luxury cruises to VIP clients
  • Design and deliver customized travel itineraries aligned with client preferences and budget
  • Provide exceptional customer service and resolve client inquiries and concerns efficiently
  • Stay updated on travel regulations, visa requirements, and destination-specific information
  • Collaborate with team to meet sales targets and enhance customer satisfaction

Profil recherché

  • You have 1-3 years of travel consulting or reservation experience
  • You are fluent in English, French, and Darija and comfortable with multilingual communication
  • You are passionate about travel and enjoy designing personalized itineraries
  • You thrive in a customer-focused environment and excel at problem-solving
  • You are flexible with shift schedules including weekends and holidays

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

About the Role

Join Travelwings, a leading UAE-based online tourism company with 25 years of expertise in travel and hospitality. As a Travel Consultant Trainee, you will manage bookings, design customized travel itineraries, and deliver exceptional service to VIP clients in our Casablanca office.

Key Responsibilities

  • Utilize GDS platforms (Amadeus, Sabre, or Galileo) to manage bookings for flights, hotels, and travel services
  • Promote and sell long-haul destinations and luxury cruises to VIP clients
  • Design and deliver customized travel itineraries aligned with client preferences and budget
  • Provide exceptional customer service by addressing inquiries and resolving concerns efficiently
  • Stay updated on travel regulations, visa requirements, and destination-specific details
  • Collaborate with the team to meet sales targets and enhance customer satisfaction

Required Skills

  • Proficiency in GDS platforms (Amadeus, Sabre, or Galileo)
  • Fluency in English, French, and Darija (written and verbal)
  • Excellent interpersonal and problem-solving skills with focus on customer satisfaction
  • Strong organizational skills to manage multiple bookings and client requests simultaneously
  • Passion for travel and commitment to high-quality service delivery
  • Willingness to work shifts, including weekends and holidays

About Us

Travelwings aims to become the world's most renowned and trusted e-commerce tourism enterprise, guiding customers on journeys without boundaries or constraints.

Mise en forme par Postule ·

Signaler un problème