About the Role
Radisson Hotel Group, one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries, is looking for an Associate Cluster Revenue Manager to join its Revenue Management Team. The role combines strategic acumen and a goal-driven approach with a deep commitment to optimizing revenue streams and maximizing profitability.
Key Responsibilities
- Support the smooth running of the revenue management department, including hotel reservations and meeting and events enquiries.
- Maximize guest satisfaction and comfort with a positive, responsive approach to enquiries and problem resolution.
- Develop and implement strategies to identify, communicate and deliver key revenue management metrics.
- Manage the life cycle of the team within the department, fostering growth, development and performance.
- Be responsible for the departmental budget, ensuring costs and inventory are controlled and productivity targets are attained.
- Build effective working relationships with key stakeholders, and review business performance to recommend actions that drive financial performance.
- Ensure adherence and compliance to legislation, with due diligence and best practices documented for internal and external audit.
Qualifications
- Proven experience in revenue management with excellent problem-solving capabilities.
- Excellent managerial skills with a hands-on approach and lead-by-example work style.
- Commitment to exceptional guest service and a passion for the hospitality industry.
- Ability to find creative solutions and offer advice and recommendations.
- Personal integrity and the ability to work in an environment that demands excellence, time and energy.
- Ability to speak both English and French.
- Ability to relocate to Dubai.
Benefits
- Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide.
- Guaranteed minimum of 30% off for friends and family.
- Exclusive discounts on breakfast, food and beverage, spa and more.
- Global and local perks tailored to your country.
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