Job Purpose
Supports the Maintenance Manager Line and Outstations in managing and monitoring Line Maintenance activities on Air Arabia and third-party aircraft, ensuring required work is performed, certified and recorded accurately and on time in accordance with GCAA requirements.
Responsible for cost-effective, timely and adequate manpower allocation and performance to meet business requirements and objectives.
Key Responsibilities
- Acts as the main contact point for stakeholders such as MCC, Development and Planning Engineers, and the Quality Assurance team, following up on day-to-day Line Maintenance tasks and activities.
- Leads a team of engineers and technicians to carry out aircraft maintenance work and reduce defects, using MCC instructions, troubleshooting (TSR), technical logbooks, and input from cabin crew and pilots, in accordance with qualifications, experience and the approved matrix of authority.
- Supervises the execution of 3rd-party Service Level Agreements, ensuring engineers and technicians are well trained and licensed in their category.
- Ensures all safety measures, working procedures, rules and regulations are followed during aircraft maintenance, including transfer procedures for aircraft sent to the Base Maintenance Hangar for heavy maintenance.
- Reviews daily operational status reports of aircraft, ensuring tasks loaded by MCC or Planning Engineers are executed on time, cost-effectively and successfully, and keeps MCC updated on plan changes.
- Coordinates constantly with MCC on pending aircraft problems that could cause operational disruption or a drop in service standards during the shift.
- Provides guidance, monitoring and performance assessment to Line Maintenance Engineers and Technicians, including troubleshooting to identify and resolve potential and existing defects.
- Monitors licence approvals and renewals, maintains up-to-date records of documents and reports, and highlights staff performance concerns to Management to ensure adherence to Quality Assurance and GCAA regulations.
- Maintains Line Maintenance manuals, facilities, offices, machinery, equipment and tools to approved standards, and ensures tools and equipment are handed over to engineers and technicians on time.
- Implements new technical projects as directed by the MML&O, including proper procedures, technical and system support, and familiarization and guidance sessions for engineers and technicians.
- Oversees daily D-Store activities so equipment and tools are available on time and maintained safely; manages communication and administrative work such as rosters, overtime sheets and EOS.
- Generates daily reports on planned and Short Term Plan (STP) maintenance activities, AOG and accidents, and communicates them to MCC, Engineering Planning, Head of Maintenance and other concerned parties.
- Attends the monthly Technical Review Meetings if required.
Qualifications (Academic, Training, Languages)
- Bachelor degree in Aircraft Engineering, Aeronautical Engineering or equivalent; alternatively, a diploma in Aircraft Engineering/Maintenance or an E&M certificate from a recognized institute or college, combined with needed experience and exposure.
- Holds or has held an EASA/GCAA Aircraft Maintenance License.
- Holds or has held the corresponding GCAA type-rating maintenance license and is qualified for Company Authorization; additional aircraft types are an advantage (A320 preferred).
- Professional membership of associations related to the Aviation/Airlines industry is an advantage.
- Project Management certificate, or proven corresponding working experience.
- Cost Control, Compliance, Budgeting and Quality Assurance certificates and trainings are an added value and may be conditional for this role.
- Capable of using technology systems; proficient in Microsoft Office.
- Very good in English.
- Ability to obtain a UAE Driver’s License.
Work Experience
- 9+ years in Line or Base Maintenance, including 3 years in aircraft maintenance supervision and management in a similar capacity, with at least 2 years leading teams independently.
- Working experience with Civil Aviation Authorities, preferably GCAA; familiar with rules and regulations on engineering maintenance, policies, procedures, manuals and licensing.
- Experienced in leading engineers and technicians under heavy workload schedules.
- Relevant exposure to airline and Flight Operations.
- Exposure to internal and external audit operations and practices related to maintenance and safety.
- Capable of guiding and monitoring team performance against approved policies, procedures, operating manuals, regulations and quality standards.
- Experience executing technical Service Level Agreements.
- High accuracy and attention to both results and details.
- Ability to produce, interpret and assimilate data, and to communicate information and instructions clearly.
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