Position Summary
Serve food courses and alcoholic beverages to guests. Set tables according to event type and service standards, answer menu questions, and coordinate closely with the kitchen.
Key Responsibilities
- Serve food courses and alcoholic beverages, and answer questions on menu selections.
- Set tables according to event type and service standards.
- Communicate with the kitchen about menu questions, wait times, re-cook orders, product availability, allergies, dietary needs, and special requests.
- Record transactions in the MICROS system, present accurate checks, and process guest payments.
- Check in with guests during service, welcome and acknowledge them, and anticipate their service needs.
- Maintain cleanliness of work areas, china, and glassware, and complete closing duties.
- Follow company safety, security, and quality policies, and complete required safety training and certifications.
Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- License or certification: none listed
Physical Requirements
- Stand, sit, or walk for an extended period or an entire work shift
- Lift, carry, push, and pull objects up to 25 pounds unassisted, and objects over 50 pounds with assistance
- Reach overhead and below the knees, and move over sloping, uneven, or slippery surfaces, including stairs and service ramps
About the Team
Marriott Hotels aim to elevate the art of hospitality. JW Marriott, part of Marriott International's luxury portfolio, focuses on associate well-being and offers opportunities for training, development, and recognition. Marriott International is an equal opportunity employer.
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