Cloud Solution Architect (ModernWork)
Concentrix is looking for an experienced Cloud Solution Architect to support a customer with a strong ModernWork specialization, particularly in Microsoft Configuration Manager (SCCM/ConfigMgr), Microsoft Intune, and Exchange Server and Exchange Online.
The CSA will act as a trusted technical advisor, helping customers modernize, secure, and optimize their endpoint management environments while accelerating the adoption of Microsoft cloud technologies. The role combines hands-on technical expertise, solution architecture, customer-facing delivery, troubleshooting, and technical advisory responsibilities.
Key Responsibilities
- Design, implement, and optimize enterprise endpoint management solutions based on SCCM/ConfigMgr and Microsoft Intune.
- Assess existing endpoint management environments and define modernization roadmaps aligned with Microsoft best practices.
- Design cloud-native, hybrid, and co-management architectures across SCCM and Intune.
- Lead or support migration journeys from traditional SCCM environments toward modern management with Microsoft Intune.
- Design and implement Windows Autopilot and zero-touch provisioning scenarios.
- Configure and optimize device configuration, application deployment, compliance policies, update management, and endpoint security.
- Provide technical guidance during deployment, troubleshooting, optimization, and operational readiness phases.
Primary Technical Skills
- Strong hands-on experience with SCCM architecture, administration, application deployment, OSD, and software update management.
- Deep technical knowledge of Intune architecture, device enrollment, Windows Autopilot, compliance and configuration policies, and Conditional Access integration.
- Working knowledge of Exchange Server, Exchange Online, Exchange hybrid environments, and mail flow.
- Working knowledge of Active Directory Domain Services, Group Policy, Microsoft Entra ID, and hybrid identity.
Professional Skills
- Strong customer-facing and consulting skills.
- Excellent verbal and written communication skills in English, with fluent French and Arabic.
- Ability to explain complex technical concepts to technical and non-technical audiences.
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