Cloud Solution Architect (ModernWork)
Concentrix is looking for an experienced Cloud Solution Architect (CSA) to support customers with a strong specialization in the ModernWork skillset, particularly Microsoft Configuration Manager (SCCM/ConfigMgr), Microsoft Intune, and Exchange Server and Exchange Online. The position is a remote, work-at-home role based in Morocco.
The CSA acts as a trusted technical advisor, helping customers modernize, secure, and optimize their endpoint management environments while accelerating the adoption of Microsoft cloud technologies. The role combines hands-on technical expertise, solution architecture, customer-facing delivery, troubleshooting, and technical advisory responsibilities.
Key Responsibilities
- Design, implement, and optimize enterprise endpoint management solutions based on SCCM/ConfigMgr and Microsoft Intune.
- Assess existing endpoint management environments and define modernization roadmaps aligned with Microsoft best practices.
- Design cloud-native, hybrid, and co-management architectures across SCCM and Intune.
- Lead or support migration journeys from traditional SCCM environments toward modern management with Intune.
- Design and implement Windows Autopilot and zero-touch provisioning scenarios.
- Configure and optimize device configuration, application deployment, compliance policies, update management, and endpoint security.
- Provide technical guidance during deployment, troubleshooting, optimization, and operational readiness phases.
Skills and Experience
Strong expertise in SCCM and Intune, complemented by working knowledge of Microsoft Exchange, Active Directory, and Microsoft Entra ID, to support complex hybrid environments and end-to-end Microsoft 365 scenarios.
Professional Skills
- Strong customer-facing and consulting skills.
- Excellent verbal and written communication skills in English, with fluent French and Arabic.
- Ability to explain complex technical concepts to technical and non-technical audiences.
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