General Manager – Crepe Kiosk Concept in DRC (Congo)

Marrakech

1 200 – 1 800 $ par moisCDI / Temps pleinSur siteFrançais, AnglaisHôtellerie / TourismeTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Apt Resources is recruiting a General Manager for a crepe kiosk concept on behalf of a well-established business group expanding its hospitality presence in the Democratic Republic of the Congo. The on-site role covers daily kiosk operations, service quality, food safety, team management, and budget and profitability oversight, including coordination with suppliers. Candidates need 5+ years of general management experience, fluency in French and English, and willingness to relocate to Lubumbashi. Compensation is listed as USD 1200 to USD 1800 plus free accommodation and other benefits.

Vos missions

  • Oversee daily kiosk operations, service quality, hygiene, and food safety.
  • Manage staffing, scheduling, training, performance, and team development.
  • Monitor sales, inventory, food costs, budgets, and operational profitability.
  • Implement brand standards and ensure consistent product quality across operations.
  • Coordinate with suppliers and resolve operational issues in the DRC market.

Profil recherché

  • You are a commercially minded hospitality leader who balances operational discipline with hands-on team leadership.
  • You have run food or hospitality operations at general management level and can show sales and budget results.
  • You are fluent in French and English and willing to relocate to Lubumbashi, DRC.
  • You enjoy improving service quality, hygiene, and product consistency in a customer-facing kiosk environment.

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General Manager – Crepe Kiosk Concept in DRC (Congo)

Apt Resources is managing the search for this General Manager position on behalf of a well-established business group that is building its presence in the hospitality space in the Democratic Republic of the Congo. The role focuses on delivering a strong customer experience, consistent product standards, and well-run day-to-day operations.

The General Manager will play a central role in shaping the performance of the concept, supporting service excellence, and helping create a reliable, high-quality guest experience while working closely with teams and suppliers.

Responsibilities

  • Oversee daily kiosk operations, service quality, hygiene, and food safety.
  • Manage staffing, scheduling, training, performance, and team development.
  • Monitor sales, inventory, food costs, budgets, and operational profitability.
  • Implement brand standards and ensure consistent product quality across operations.
  • Coordinate with suppliers and resolve operational issues in the DRC market.

Requirements

  • 5+ years of general management experience in hospitality or quick-service food operations.
  • Proven ability to drive sales performance, manage budgets, and improve operational profitability.
  • Strong knowledge of food safety and hygiene standards, inventory control, and cost controls.
  • Experience managing, training, and motivating frontline teams.
  • Fluency in both French and English.
  • Willingness to relocate to Lubumbashi, Democratic Republic of the Congo.
  • Experience in a kiosk, retail food environment, or QSR setting is a plus.
  • Education in hospitality is an advantage.

Compensation

USD 1200 to USD 1800, plus free accommodation and other benefits.

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