Role Overview
The International Supply Chain Cluster Lead, Director is the dedicated Supply Chain Business Partner for the Turkey & MEA GH&B International cluster and indirect EM EMEA Markets. The role is an extended member of the Commercial Leadership Team and the senior supply chain counterpart to Commercial leaders, P&L owners and wider leadership, bringing supply chain insight into commercial decisions and plans.
The SC Cluster Lead is accountable for supply chain performance across all assigned markets and for the integrated cluster supply chain outcome. The role leads cluster planning and decision-making, owns and chairs the Demand Review and Integrated Business Planning (IBP) process, and acts as the senior escalation and decision point for supply, prioritisation and inventory risks.
The role operates through a lean, AI-enabled model in which routine work is automated, moved to Commercial self-service or delivered through shared services and/or a service hub. It is a senior leadership role requiring autonomous operation in a global matrix.
Leadership Scope
- Support Commercial in designing and evolving partner- and distributor-led models, including governance and increased automation.
- Own a material GH&B International process or strategic capability, shaping standards, KPIs and implementation across all clusters.
- Future line-management responsibility for approximately five Market Supply Chain Planners, and potentially establishing and leading future GH&B Hub operations.
Key Responsibilities
- Own, chair and continuously improve the cluster Demand Review and IBP process, including decision rights, data standards and escalation thresholds.
- Drive ownership of forecast error, bias, FVA and assumption quality with Commercial, and translate commercial strategy and tenders into supply priorities.
- Own service, supply performance, inventory, working capital, write-offs and obsolescence across assigned direct and non-direct markets.
- Lead resolution of significant backorders, allocation conflicts and inventory trade-offs, and escalate cross-cluster or systemic issues through International IBP.
- Develop and scale AI-based forecasting and AI-enabled workflows with Global Demand Intelligence and Digital teams, with appropriate human oversight.
Qualifications
- Bachelor's degree in Supply Chain, Logistics, Engineering, Economics or a relevant business field.
- 10+ years of end-to-end supply chain experience in pharmaceutical or biotech, spanning planning, IBP/S&OP and market or regional supply chain management.
- Demonstrated experience owning demand governance and cross-functional ownership of forecast assumptions, performance and decisions.
- Proven people leadership experience, or demonstrated readiness to lead organisational capability and planning resources.
- Strong commercial and financial acumen, with experience influencing Commercial Leadership Teams in a global matrix environment.
- Strong analytical and AI fluency, plus excellent communication and stakeholder management across geographies and cultures.
- Fluent business English is required. Turkish, French and/or Arabic is an advantage.
Preferred Qualifications
- Advanced degree; APICS CPIM/CSCP or equivalent; Lean, Six Sigma, IMEx or other operational-excellence training.
- Experience across multiple international markets and tender-, contract-, partner- or distributor-led business models.
- Experience with high-SKU-complexity portfolios, sterile injectables, biosimilars, controlled substances or portfolio rationalisation.
- Experience scaling AI/statistical forecasting or AI-enabled workflows, and governing shared services through SLAs.
Work Conditions
- Hybrid work location; relocation assistance is not offered.
- Global, cross-time-zone collaboration, including occasional meetings outside standard working hours.
- Travel as required, primarily within the cluster region, not expected to exceed 25% of work time.
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