Marriott International

Hotel Cleanliness Supervisor

Rabat

CDI / Temps pleinSur site1–3 ansBacAnglaisOpérationsTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

The Ritz-Carlton seeks a Hotel Cleanliness Supervisor to oversee housekeeping quality standards and operations at a luxury property in Rabat, Morocco. This full-time, on-site role requires inspecting guest rooms and public areas, managing housekeeping staff, coordinating with multiple departments, and maintaining the brand's renowned Gold Standards of service excellence. Ideal candidates have 1+ years of housekeeping experience and 1+ years of supervisory experience.

Vos missions

  • Inspect guest rooms, public areas, and facilities after cleaning to ensure quality standards are met
  • Run sold room reports, verify room status, and prioritize cleaning tasks based on guest needs
  • Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments
  • Assist management in hiring, training, scheduling, and evaluating housekeeping staff
  • Document and resolve room discrepancies with the Front Desk and communicate issues to next shift

Profil recherché

  • You have supervisory experience in hospitality or housekeeping operations
  • You are detail-oriented and committed to maintaining high quality standards
  • You excel at coordinating between multiple departments and managing teams
  • You are physically capable of performing housekeeping-related tasks throughout your shift

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

Position Summary

As a Hotel Cleanliness Supervisor at The Ritz-Carlton, you will inspect guest rooms, public areas, and facilities to ensure they meet our luxury quality standards. You will manage daily housekeeping operations, coordinate with multiple departments, and maintain our Gold Standards of exceptional service.

Main Responsibilities

  • Inspect guest rooms and public areas after cleaning to verify quality standards compliance
  • Run sold room reports, verify room status, and prioritize room cleaning based on guest needs
  • Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments
  • Document and resolve discrepant room issues with the Front Desk
  • Assist in hiring, training, scheduling, and evaluating housekeeping staff
  • Communicate shift updates and maintain required documentation

Key Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related housekeeping or hospitality work experience
  • At least 1 year of supervisory or team leadership experience
  • Physical ability to lift up to 55 pounds, push/pull loaded carts, and stand for extended periods
  • Proficiency with computer systems and point-of-sale platforms
  • Strong communication and interpersonal skills

What We Value

You will be part of The Ritz-Carlton's global team of hospitality professionals dedicated to creating exceptional guest experiences. We foster an environment where creativity, compassion, and excellence drive success. You will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values, while delivering rare and special luxury service every day.

Mise en forme par Postule ·

Signaler un problème