Adecco

HR Specialist – Morocco Global Recruitment Center

Casablanca

CDI / Temps pleinSur site3–5 ansLicence / Bac+3Français, Anglais, ArabeRessources humainesCentres d’appel / BPO

L’essentiel du poste

Résumé par Postule AI

HR Specialist role at Adecco's Morocco Global Recruitment Center providing operational HR support across the full employee lifecycle. Responsibilities include employee support, onboarding, personnel administration, payroll coordination, employee relations, HR systems management, compliance, and HR projects. Requires 3+ years HR experience, bachelor's degree minimum, and fluency in French, English, and Arabic. Full-time, on-site position in Casablanca.

Vos missions

  • Serve as primary HR contact for employees and managers, responding to inquiries on policies, benefits, leave, payroll, and employment matters
  • Coordinate onboarding, inductions, employee documentation, and support transfers, promotions, and offboarding processes
  • Maintain employee files and HR records in compliance with local legislation; prepare HR documentation and ensure accurate system data
  • Coordinate payroll input and employee data changes; validate data and support payroll inquiries and benefits administration
  • Support employee relations issue resolution, assist managers with routine matters, and escalate sensitive cases appropriately
  • Maintain HR systems accuracy, generate reports, monitor workforce metrics, and support data quality initiatives

Profil recherché

  • You have 3+ years of HR operations or HR generalist experience and are fluent in French, English, and Arabic
  • You are detail-oriented with strong administrative skills and experience managing HRIS systems and employee data
  • You thrive in dynamic, multinational environments and enjoy supporting employees across multiple HR disciplines
  • You are passionate about process improvement and delivering excellent employee service in a hands-on operational role

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About the Role

The HR Specialist provides operational HR support to employees and managers across the full employee lifecycle. Acting as the primary local HR contact, you will ensure effective delivery of HR processes and employee services while supporting compliance with local labor regulations and company policies. This is a highly operational and hands-on role requiring strong organizational skills, excellent employee service orientation, and the ability to manage diverse HR matters in a dynamic environment.

Main Responsibilities

  • Serve as the first point of contact for employees and managers on HR matters, responding to inquiries related to policies, procedures, benefits, leave, payroll coordination, and employment matters
  • Coordinate onboarding activities for new hires, facilitate inductions, manage employee documentation, and support transfers, promotions, and offboarding processes
  • Maintain employee files and HR records in compliance with company requirements and local legislation; prepare HR documentation and ensure accurate data maintenance within HR systems
  • Coordinate payroll input and employee data changes with payroll providers; validate employee data and support payroll-related inquiries and benefits administration
  • Support resolution of employee issues and workplace concerns; assist managers with routine employee relations matters and escalate sensitive cases appropriately
  • Maintain accurate employee information within HR systems, generate regular HR reports, monitor key HR metrics, and support data quality initiatives

Key Requirements

  • Bachelor's or Master's degree in Human Resources, Business Administration, Law, Management, or related field
  • 3+ years of progressive HR experience in HR operations, employee administration, or HR generalist roles
  • Fluency in French, English, and Arabic (mandatory)
  • Experience with HRIS systems and employee data management
  • Knowledge of local employment legislation, HR practices, and payroll administration processes
  • Strong administrative and process management capabilities with HR reporting and data analysis skills
  • Experience in multinational and matrix environments preferred

Why Join Adecco?

Join a global organization with 30,000+ colleagues working in over 60 countries. We offer growth opportunities across diverse roles and brands, world-class resources for upskilling and development, and a culture of belonging where you can be yourself. We are committed to equity, equal opportunity, inclusion, and diversity.

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