Junior Operations Coordinator (French-Speaking)
Part-time (30 hours per week), remote. CET working hours, split between morning and afternoon.
About the Company
You will join a fast-growing European technology company that is rebuilding how cars are moved across borders. Its platform connects car dealers, vehicle compounds and carriers, and manages every vehicle from order to delivery, with a strong focus on a reliable, premium customer experience. The business is scaling quickly and growing its operations team to keep up with demand.
The Role
As a Junior Operations Coordinator, you will help keep car transports across Europe running smoothly from pickup to delivery. You will coordinate with compounds, drivers and carriers, keep customers informed by phone, and support the operations team wherever needed in a fast-moving environment.
You will work closely with the operations team and speak daily with customers, carriers and partners, often in French.
Key Responsibilities
- Coordinate car transports end to end, keeping compounds and drivers aligned on pickups and deliveries
- Track active transports and step in quickly when delays or issues come up
- Handle phone calls with customers in French and English, keeping them updated at every stage of their transport
- Communicate with carriers, customers and partners to keep handovers smooth and information flowing
- Keep order and transport details accurate and up to date
- Provide ad hoc support to the operations team as priorities shift
Ideal Candidate
- Fluent in French and English, spoken and written
- Based in Africa or Europe, with no more than a 2-hour time difference from CET
- Available to work 30 hours per week on CET hours, split between morning and afternoon
- Available to start by early December
- Confident, clear communicator on the phone
- High energy and highly motivated
- Proactive and hands-on, solves problems rather than waiting for instructions
- Organised multitasker with strong attention to detail
Nice to Have
- Spanish language skills
- Prior experience in customer support or sales
What We Offer
Competitive compensation, professional development opportunities, and a supportive remote work culture.
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