Delivery Hero

Senior People Partner – North Africa (Morocco & Tunisia)

Casablanca

CDI / Temps pleinSur siteAnglais, Français, ArabeRessources humainesE-commerce

L’essentiel du poste

Résumé par Postule AI

Glovo, part of Delivery Hero, is hiring a Senior People Partner for North Africa based in Casablanca, Morocco. The role owns the full HR 360 partnership for Morocco and Tunisia, drives talent density, retention and performance, manages two Office Managers, and aligns local HR with global HR CoEs. The position is full-time and on-site, requires at least 5 years of HR experience, and needs fluency in English, French and Arabic.

Vos missions

  • Partner with GMs and local management teams across Morocco and Tunisia to align people strategy with business priorities.
  • Manage and support two Office Managers in Tunisia and Morocco.
  • Own full HR 360 processes end to end while staying aligned with global HR CoEs.
  • Use workforce data and HR metrics to identify trends, diagnose root causes, and recommend business-aligned solutions.
  • Drive talent density and retention, partnering with leaders on performance management for top and low performers.
  • Lead organizational design and reorg processes, and ensure compliance with local labor law and work inspection requirements.

Profil recherché

  • You have at least 5 years of HR experience, including 4 or more years as an HR Generalist
  • You are comfortable owning HR processes end to end and working independently
  • You are data-driven and can use workforce data and HR metrics to guide decisions
  • You are fluent in English, French and Arabic and open to monthly travel to Tunisia

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Company Description

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, with a mission to deliver an amazing experience: fast, easy, and to your door. The company operates in around 65 countries worldwide and is headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role Overview

As Senior People Partner for North Africa, you will own the HR 360 partnership for Glovo's Morocco and Tunisia markets, driving talent density, retention and performance across teams led by two Operations Managers. Over the next 12-18 months, the mission is to build proactive, data-driven talent strategies that directly move the business, while embedding Glovo's high-performance culture across a fast-scaling, multicultural region.

Key Responsibilities

  • Partner with GMs and local management teams (M1/M2/IC3) across Morocco and Tunisia to align people strategy with business priorities.
  • Manage and support 2 OMs (Office Managers in Tunisia and Morocco).
  • Own full HR 360 processes end to end, working independently while staying aligned with global HR CoEs.
  • Use workforce data and HR metrics to identify trends, diagnose root causes, and recommend business-aligned solutions.
  • Influence, and where needed challenge, HR CoE-designed solutions (Rewards, L&D, Talent Management) so they fit local business needs.
  • Drive talent density and retention of key talent, partnering with leaders on performance management for both top and low performers.
  • Lead organizational design and reorg processes, balancing business outcomes with employee experience.
  • Ensure compliance with local labor law and work inspection requirements across both markets.

Qualifications

  • Minimum 5 years of HR experience, including at least 4 years in full HR Generalist roles.
  • Fluency in English, French and Arabic.
  • Hands-on experience with HR Tech (HRIS, ATS) and reporting HR metrics.
  • Openness to travel to Tunisia approximately once a month.
  • Nice to have: people management experience, labor law context in Morocco and Tunisia, and experience in a multinational environment with structured processes and reporting.

Additional Information

Glovo values both results and behaviors, hiring for excellence in craft and for its Leadership Principles. The company is committed to providing equal opportunities to talent from all backgrounds.

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