Principal Product Manager, Client Engagement (Morocco)
Location: Morocco (Rabat)
Mode: Full-time employment
Circles is seeking a dynamic and experienced Product Manager to act as the local representative for the implementation and ongoing operation of a client's new mobile telco business, running on Circles' global SaaS platform in Morocco. The role blends technical acumen, client-facing skills and a deep understanding of market-specific needs.
Key responsibilities
- Work closely with client delivery, core product, third-party partner and engineering teams to ensure seamless implementation and delivery of client outcomes.
- Act as a bridge between the global product team and local market needs, ensuring clear communication and alignment of objectives, capabilities and requirements.
- Drive product strategy and roadmap, define detailed requirements, user stories and acceptance criteria, and ensure stakeholder alignment.
- Take part in sprint planning, backlog grooming and sprint reviews, ensuring development teams and partners understand product requirements.
- Ensure local deployment readiness across functions and end-to-end product functionality and quality before release.
- Stay abreast of market trends and competitor activity, and integrate customer feedback into core product development.
Qualifications
- 12+ years of experience in product management, client services or other relevant roles.
- Experience managing senior client and stakeholder relationships.
- Experience in a SaaS or technology-focused environment with B2B and B2C exposure.
- Strong understanding of Agile methodologies and product development lifecycles.
- Excellent communication, negotiation and stakeholder management skills.
- Ability to work effectively in a fast-paced, cross-functional and multicultural environment.
- Experience managing product localization and service integrations.
- Bachelor's degree in Business, Computer Science, Engineering or a related field.
- Fluency in English and French, written and spoken.
Language proficiency: Proficiency in both English and French is mandatory.
Circles is committed to a diverse and inclusive workplace and is an equal opportunity employer.
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