About the Role
Join an established property management and estate agency based in Manchester as a Property Manager. You will manage the full tenancy lifecycle, serving as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience. This role requires strong administrative and problem-solving skills, meticulous attention to detail, and the ability to confidently manage tenancy-related matters from move-in through to move-out.
Key Responsibilities
Property Maintenance & Issue Resolution
- Act as the primary contact for maintenance requests from tenants and landlords
- Assess and prioritise reported issues, coordinating with approved contractors for timely resolutions
- Monitor ongoing works and provide regular updates to all relevant parties
Compliance & Regulatory Management
- Ensure all properties remain fully compliant with legal and regulatory requirements
- Track and coordinate renewals of safety certifications, including gas, electrical, and mandatory inspections
- Maintain accurate compliance records and proactively address upcoming deadlines
Tenancy Renewals & Rent Reviews
- Manage the tenancy renewal process from start to finish
- Conduct rent reviews and facilitate negotiations between landlords and tenants
- Prepare and issue tenancy documentation in line with company procedures and legal requirements
End-of-Tenancy Administration
- Coordinate property check-outs and oversee the end-of-tenancy process
- Handle deposit discussions and negotiations in accordance with relevant regulations
- Organise property turnaround activities to minimise vacancy periods
Stakeholder Relationship Management
- Develop and maintain positive working relationships with landlords, tenants, contractors, and third parties
- Communicate professionally and efficiently to resolve issues and manage expectations
Systems & Administration
- Maintain accurate tenancy, compliance, and property records using property management software
- Work confidently with 1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365
Required Qualifications
- Demonstrated experience in residential property management or tenancy administration
- Strong working knowledge of UK housing legislation, landlord and tenant regulations, and statutory compliance
- Legal education or experience (LL.B, GDL, Paralegal, Legal Executive, or equivalent)
- Excellent organisational and time-management skills with ability to manage multiple priorities
- Strong written and verbal communication skills with professional, customer-focused approach
- Available to work UK business hours: Monday to Friday 9:30 AM–5:30 PM, and Saturdays 10:00 AM–2:00 PM
Preferred Qualifications
- Experience managing tenancy-related disputes, legal proceedings, or property-related litigation
- Familiarity with 1090 Property Management Software and Goodlord
- Previous experience in a lettings agency, property management company, or legal practice specialising in residential property
What We Offer
- Fully remote position
- Competitive salary
- Peer community and ongoing support from Huzzle
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