About the Role
Join a thriving Manchester-based real estate agency as a Sales Development Representative. You will be the critical first point of contact, driving pipeline growth by qualifying high-intent leads, managing property portal enquiries, and delivering exceptional experiences to buyers, sellers, landlords, and tenants from their first interaction.
Key Responsibilities
- Act as the professional first point of contact for all inbound calls and digital enquiries
- Manage and respond to listing leads from Rightmove, Zoopla, OnTheMarket, and SpareRoom
- Qualify prospects effectively to determine needs and urgency before booking viewings, valuations, or consultations
- Maintain a structured CRM, segmenting leads into Hot, Warm, and Cold categories
- Proactively follow up with unconverted opportunities and re-engage dormant leads
- Support email and SMS nurturing campaigns to keep the brand top-of-mind for property investors
- Track and report on pipeline performance, ensuring zero missed enquiries
Required Skills & Experience
- Proven experience in lead qualification and appointment setting
- Previous experience within the real estate or property industry
- Exceptional English communication skills with a professional and confident phone manner
- High proficiency in CRM management and data entry
- Expert-level command of Google Workspace (Calendar, Drive, Docs) and Microsoft Office
- Strong organizational skills with ability to manage high enquiry volumes independently
- Proactive follow-up mentality and extreme attention to detail
Nice-to-Haves
- Familiarity with the Manchester property market
- Experience managing multi-channel lead generation (phone, email, property portals)
- Background in customer service or front-desk support in fast-paced environments
What We Offer
- Fully remote position with flexible GMT working hours (9:00 AM – 5:00 PM)
- Performance-driven culture with clear KPIs and advancement pathways
- Opportunity to join a stable, forward-thinking property firm with 20+ years of market expertise
Mise en forme par Postule ·
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