Swissport

Ramp Services Supervisor - Aircraft Ground Handling

Casablanca

CDI / Temps pleinSur site5–10 ansBacAnglais, FrançaisOpérationsTransport / Logistique

L’essentiel du poste

Résumé par Postule AI

Ramp Services Supervisor position at Swissport in Casablanca, Morocco. Oversee aircraft loading/unloading operations, manage ground handling teams and equipment, ensure safety compliance and on-time departures. Requires 5-7 years ramp services experience and high school diploma. Full-time, on-site role in fast-paced aviation environment.

Vos missions

  • Supervise aircraft loading and unloading operations in compliance with load plans and airline directives
  • Manage ground handling equipment and assign tasks to team members based on their skills
  • Ensure strict compliance with safety measures, security standards, and ISO 9001 quality procedures
  • Prepare load plans, report anomalies and incidents to management, and coordinate with turnaround supervisors
  • Lead, mentor, and develop team members while maintaining discipline and operational efficiency
  • Coordinate with traffic control, dispatchers, and airline representatives to ensure on-time departures

Profil recherché

  • You have proven supervisory experience in aviation ground handling or ramp services
  • You are detail-oriented with strong safety awareness and compliance mindset
  • You excel at team leadership, communication, and coordinating with multiple departments
  • You thrive in fast-paced, dynamic environments with tight operational schedules
  • You are committed to continuous improvement and ISO standards implementation

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About the Role

As a Ramp Services Supervisor at Swissport, you will oversee aircraft loading and unloading operations at Casablanca airport. You will ensure timely provision of qualified personnel and equipment, coordinate with airlines and airport authorities, and maintain strict compliance with safety, security, and operational standards.

Main Responsibilities

  • Supervise and coordinate aircraft loading and unloading operations according to load plans and airline directives
  • Manage ground handling equipment and personnel, assigning tasks based on team skills and ensuring proper positioning of equipment
  • Ensure compliance with safety measures, ISO 9001 standards, and quality control procedures throughout all operations
  • Prepare and submit completed load plans, reporting any anomalies, incidents, or aircraft damage to management
  • Lead, mentor, and develop team members while maintaining discipline and promoting a positive working environment
  • Coordinate with traffic control, dispatchers, airline representatives, and airport authorities to ensure on-time flight departures

Key Requirements

  • 5 to 7 years of experience in ramp services or aircraft ground handling
  • High school diploma (Baccalaureate) or equivalent Bac +2 qualification
  • Strong supervisory and team leadership capabilities
  • Knowledge of load planning, safety procedures, and ISO 9001 standards
  • Excellent communication and coordination skills
  • Ability to work in a fast-paced, dynamic aviation environment

About Swissport

Swissport is a global leader in aviation services, providing ground handling, cargo handling, and passenger services to over 300 million passengers annually. We are committed to diversity, equal opportunity, and creating an inclusive workplace where all qualified candidates are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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